Sophie’s Professional Hoarders House Clearance Service In Amble – Northumberland
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Amble
Client Type: Adult Social Services Referral
Location: Amble, Northumberland
Property Type: 2-Bedroom Flat (1st Floor)
Service Provided: Full Hoarders Clean-up House Clearance + Deep Clean + Sanitisation
Duration: 5 Days
Team Size: 3 Specialist Operatives
Background
Sophie’s Cleaning Company was contacted by a local support worker in Amble who was assisting an elderly man facing eviction due to unsafe living conditions. The property had not been cleaned in over a decade and had become dangerously cluttered with newspapers, rubbish, expired food, and broken furniture.
With no family able to assist and the tenant now in temporary housing, the goal was to make the flat safe and hygienic again so it could be inspected by housing officers and deemed habitable.
Client Objectives
Clear the flat of all hoarded materials, including perishable waste and fire hazards
Identify and preserve any important items or documents
Fully disinfect all surfaces and affected areas
Remove all biohazards and pest traces
Work under strict discretion and safeguarding protocols
Initial Assessment
During our free site assessment, our team observed:
Extensive hoarding in all rooms, including blocked fire exits
Severe odours from rotting food, damp, and pest infestation
Bathroom and kitchen areas entirely non-functional
Presence of rodents and insect activity
No visible floor space in living room or bedroom
We developed a 5-day plan and liaised with social services to ensure all health and safety requirements were met.
Step-by-Step Process
Day 1: Secure Entry & Safety Protocols
PPE for all staff: full hazmat suits, gloves, face masks
Initial ventilation using air movers and ozone treatment
Cleared main access routes for team safety
Pest control team called to assess rodent activity
Day 2–3: Item Sorting & Waste Removal
We followed a categorised clearance process:
Category Description
Preserve Important papers, ID, medication, photographs
Recycle Books, metal items, cardboard, clean plastics
Hazardous Waste Rotten food, infested furniture, used sharps, faeces
General Waste Broken furniture, unusable textiles, newspapers
✔️ Over 3.6 tonnes of waste removed across two industrial skips
✔️ Biohazard bags used for contaminated materials
✔️ Found and returned: passport, war medals, and £460 in cash
Day 4: Deep Clean & Decontamination
Full disinfection of bathroom and kitchen using antibacterial fogging
Carpets lifted and disposed due to mould, damp, and pest damage
Walls and ceilings cleaned and deodorised
Hard surfaces scrubbed and treated with antiviral agents
Day 5: Final Detailing & Handover
Window cleaning, internal fixtures polished
Deodorising treatment throughout flat
Client walk-through with housing representative
Certificate of sanitation and property condition report issued
⚠️ Challenges Encountered
Rodent nests behind kitchen cabinets
Live mould spores behind furniture due to blocked airflow
Several sharp hazards and insect infestations requiring special handling
Working in coordination with multiple agencies under tight deadlines
Despite these obstacles, we were able to complete the project ahead of schedule while ensuring full compliance with public health and safety standards.
✅ The Results
Property fully cleared, cleaned, and restored to a safe condition
Pest control team confirmed the site was pest-free
Tenant’s essential belongings preserved and returned
Housing inspection passed successfully
The client was able to return to the property with ongoing support
Social Worker Testimonial
“Sophie’s Cleaning Company was outstanding from start to finish. They worked with total discretion and compassion, kept us informed throughout, and transformed the flat into a clean, safe space. Without them, the client would have lost his home.”
— Emma L., Adult Social Care Team, Amble
Why Choose Sophie’s Cleaning Company?
✔️ Local and trusted in Amble & across Northumberland
✔️ Fully insured and trained for hoarder and trauma cleaning
✔️ Licensed for biohazard and waste disposal
✔️ Discreet, respectful, and compassionate approach
✔️ Rapid response available in urgent cases
Need Help With a Hoarded Home in Amble?
Don’t face it alone. Whether it’s a private residence or a social services referral, Sophie’s Cleaning Company is here to provide safe, effective, and judgement-free hoarder house clearance services.
Based in Northumberland – proudly serving Amble and beyond
Call Sophie today