Sophie’s Professional Hoarders House Clearance Service In Consett – County Durham
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Consett – County Durham
Case Study: Hoarders House Clearance – Consett, County Durham
Client: Private Family (Son of Occupant)
Service: Comprehensive Hoarder House Clearance & Deep Biohazard Cleaning
Company: Sophie’s Cleaning Company
Location: Consett, County Durham
Duration: 6 Days
Background
Sophie’s Cleaning Company was approached by a family living in Consett, County Durham, who urgently needed assistance clearing their father’s home. The elderly gentleman had suffered from a severe hoarding disorder for over a decade, leading to an unsafe and unsanitary living environment.
The property, a three-bedroom terraced house typical of the area, was filled with accumulated possessions, rubbish, and biohazards that had severely impacted the habitability and safety of the home. After the father was relocated to assisted living, the family was left with the overwhelming task of clearing the house to prepare it for sale.
They sought a cleaning company with specialist experience in hoarder clearance who would work with sensitivity and professionalism.
Initial Site Assessment
Our team conducted a detailed onsite inspection, noting:
Rooms filled floor to ceiling with a mixture of newspapers, clothing, household items, and waste
The kitchen was heavily cluttered with expired food, broken appliances, and mould contamination
Bathroom was inaccessible, filled with waste and exhibiting severe mould and damp
Evidence of pest infestation, including rodents and cockroaches
Strong unpleasant odours permeated throughout the property
Blocked exits and obstructed pathways posed serious health and safety risks
The family stressed the importance of preserving certain personal belongings and documents scattered among the clutter.
Our Methodology
️ Day 1: Safety Measures & Site Setup
Our crew arrived equipped with full PPE including respirators and gloves
Air scrubbers and ventilation fans were installed to improve air quality
Hazardous materials and sharps were identified and safely isolated
A room-by-room clearance plan was established prioritizing safe access and efficient workflow
♻️ Days 2-5: Clearance & Sorting
Over 7 tonnes of waste and clutter was removed from the property
Items were meticulously sorted into categories:
✅ Items to keep (family memorabilia, important papers)
♻️ Recyclable materials
General and hazardous waste
Damaged furniture, textiles, and soiled carpets were removed
Waste disposal complied fully with County Durham’s environmental and biohazard protocols
Specialist pest control was coordinated to treat affected areas
Day 6: Deep Cleaning & Disinfection
Professional-grade disinfectants and mould remediation products were applied throughout the home
The kitchen and bathroom received intensive cleaning and sanitisation
Carpets and flooring treated or removed to eradicate odours and contaminants
Final fogging and ozone treatment ensured elimination of airborne pathogens and persistent smells
Results
Before:
Unsafe, cluttered environment with biohazards
Severe pest infestation and mould contamination
Family emotionally distressed and overwhelmed
After:
Fully cleared and disinfected property
Safe and odour-free, ready for renovation or sale
Family able to move forward with peace of mind
The family expressed deep gratitude for our respectful approach and thorough work, noting how much lighter the burden felt after our team’s intervention.
Client Testimonial
“Sophie’s Cleaning Company handled a very challenging situation with professionalism and care. Their team was patient, respectful, and efficient. I felt supported throughout the process, and they helped restore not just the house but our family’s hope.”
– Mr. T. Robinson, Consett
Why Sophie’s Cleaning Company?
✅ Experts in hoarders house clearance and trauma-informed cleaning
✅ Fully licensed, insured, and compliant with biohazard waste regulations
✅ Compassionate and discreet service protecting client dignity
✅ Serving Consett and wider County Durham with reliable, timely support
✅ Transparent pricing and flexible scheduling
Serving Consett & County Durham
Whether you’re a family member, landlord, or housing association dealing with a hoarding case in Consett or the surrounding areas, Sophie’s Cleaning Company offers trusted, comprehensive solutions.
Contact us today for a confidential consultation and free estimate.