Sophie’s Professional Hoarders House Clearance Service In Haltwhistle – Northumberland
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Haltwhistle
Client: Private homeowner (name confidential)
Location: Haltwhistle, Northumberland
Property Type: 4-bedroom semi-detached house
Service Provided: Full hoarder house clearance, deep cleaning, biohazard removal, pest control coordination, and sanitisation
Project Duration: 7 days
Team Size: 5 clearance specialists
Project Overview
In June 2025, Sophie’s Cleaning Company was contacted by the concerned family of a homeowner in Haltwhistle who had been living with severe hoarding disorder for over a decade. The property had become unsafe due to excessive accumulation of possessions, rubbish, and unsanitary conditions. Following a recent health scare and decision to move to assisted living, the family sought professional help to clear and sanitise the home to prepare it for sale.
The house was heavily cluttered with personal items, discarded waste, and damaged furniture, creating fire hazards and obstructing safe movement.
Initial Site Assessment
Our specialist team conducted a detailed inspection, identifying the following challenges:
Clutter piled floor-to-ceiling in most rooms, blocking access.
Blocked fire exits and windows, increasing risk in emergencies.
Mould and damp patches present, especially in kitchen and bathroom.
Rodent infestation evident from droppings and gnawed surfaces.
Biohazardous waste including soiled textiles and expired medicines.
Electrical hazards caused by tangled, overloaded cables beneath clutter.
Due to these risks, the project was classified as a Level 4 hoarding clearance, necessitating specialised personal protective equipment (PPE), biohazard protocols, and pest control coordination.
Clearance Process and Timeline
The clearance was executed over 7 days with a carefully planned approach to ensure safety, thoroughness, and sensitivity.
Day 1: Safety Preparation and Access Restoration
Established PPE stations and decontamination zones.
Cleared primary hallways and doorways for safe movement.
Tagged and isolated unsafe electrical appliances.
Day 2: Living Room and Dining Areas
Sorted belongings into categories: keep, recycle, donate, dispose.
Packed valuable and sentimental items with care for the family.
Began removal of bulky rubbish and furniture.
Day 3: Kitchen Clearance and Hazard Removal
Removed spoiled food, broken appliances, and mouldy cabinets.
Disinfected all kitchen surfaces using industrial-grade cleaners.
Collaborated with pest control for rodent infestation treatment.
Day 4: Bedrooms and Personal Effects
Cleared accumulated clothing, bedding, and miscellaneous items.
Retrieved important documents and family heirlooms buried under clutter.
Treated mould-affected walls with antifungal solutions.
Day 5: Bathroom Cleaning and Sanitisation
Removed contaminated textiles and medical waste.
Deep cleaned and disinfected all fixtures and tiles.
Addressed damp and mould with professional treatments.
Day 6: Odour Control and Air Quality Improvement
Deployed HEPA air scrubbers and ozone generators to neutralise odours.
Installed dehumidifiers to reduce moisture levels.
Day 7: Final Deep Clean and Client Walkthrough
Performed final floor cleaning, window washing, and surface wipe-downs.
Completed thorough sanitisation of entire property.
Walked through cleared property with the family, documenting salvaged items and clearance completion.
Project Results
Aspect Before Clearance After Clearance
Accessibility Blocked, hazardous pathways Clear, safe, and fully accessible
Hygiene High biohazard and pest presence Sanitised and pest-free environment
Odour Strong musty, decaying smells Neutralised, fresh air
Property Value Severely diminished by conditions Market-ready and significantly improved
Waste removed: Approximately 5.3 tonnes
Sentimental items recovered: Over 120, carefully preserved
Project completed: On schedule within 7 days
Client Testimonial
“Sophie’s Cleaning Company were compassionate and professional throughout the entire clearance. They handled a sensitive situation with respect and made sure to save personal items that mattered most to our family. We are grateful for their thorough and careful service.”
— Family Member, Haltwhistle
Why Choose Sophie’s Cleaning Company?
Empathy & Respect: We understand the emotional complexity of hoarding and treat every job with compassion.