Sophie’s Professional Hoarders House Clearance Service In Hebburn – Tyne And Wear
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
Read what our customers say HERE
Sophie’s Hoarders House Clearance Service Hebburn
Client: Concerned Family Member
Location: Hebburn, Tyne and Wear
Property: 3-Bedroom Terraced House
Service: Comprehensive Hoarder Clearance, Deep Cleaning, Biohazard Removal, Odour Neutralisation, Waste Disposal
Duration: 5 Days
Team: 4 Specialist Cleaners
Project Overview
In August 2025, Sophie’s Cleaning Company was contacted by a family worried about their relative living in a hoarding situation in Hebburn. The property had become dangerously cluttered over many years, making daily living unsafe and unhealthy. The family sought a professional, sensitive clearance service to restore the home to a clean and safe condition, enabling future occupancy or sale.
Project Objectives
Safely and thoroughly remove all hoarded belongings and accumulated rubbish
Identify and preserve valuable and sentimental items
Conduct deep biohazard cleaning and sanitisation
Neutralise odours caused by decay, dampness, and waste
Prepare the property for sale, renovation, or reoccupation
Initial Inspection Findings
Rooms filled to capacity with newspapers, clothing, packaging, and broken furniture
Kitchen contaminated with rotting food waste and signs of pest infestation
Bathroom affected by extensive mould growth and moisture damage
Blocked access routes creating safety hazards
Strong musty and ammonia-like odours permeating the house
Our 5-Day Clearance & Cleaning Process
Day 1: Safety Precautions and Planning
Team equipped with full PPE including respirators, gloves, and protective suits
Air filtration units deployed to improve indoor air quality
Created safe access paths through the cluttered environment
Days 2-3: Systematic Decluttering
Sorted items into categories:
Keep: Important documents, valuables, and sentimental possessions carefully preserved
Donate: Usable household items set aside for donation
Recycle: Electronics and recyclable materials separated
Dispose: Over 8 tonnes of waste and hazardous materials responsibly removed
Coordinated with pest control professionals to manage infestations
Handled all personal belongings with care and respect
Day 4: Deep Cleaning and Sanitisation
Applied hospital-grade disinfectants throughout the property
Steam cleaned floors, walls, and fixtures
Treated mould-affected areas and sanitised kitchen and bathroom thoroughly
Performed biohazard cleaning in compliance with health and safety standards
Day 5: Odour Removal and Final Touches
Used ozone treatments and enzymatic cleaners to neutralise persistent odours
Final wipe-down and thorough airing of all rooms
Provided client with before-and-after photographs and waste disposal certification
⚠️ Challenges Faced
Extreme clutter restricting access and visibility
Persistent odours requiring multiple specialised treatments
Emotional sensitivity required when handling treasured belongings
Pest infestations needing professional intervention
✅ Project Outcomes
Complete clearance and responsible disposal of hoarded materials
Property restored to a safe, hygienic, and odour-free state
Important and sentimental items preserved and returned to the client
Client extremely pleased with the professional and empathetic approach
Client Testimonial
“Sophie’s Cleaning Company made a very difficult situation manageable. Their team was professional, compassionate, and thorough, and we’re grateful for their support.”
— M. Thompson, Hebburn
Why Choose Sophie’s Cleaning Company?
Experienced specialists in hoarder clearance with trauma-informed care
Fully licensed, insured, and compliant with environmental and health regulations
Local Tyne and Wear team delivering fast, reliable, and respectful service
Discreet, compassionate approach to sensitive situations
Trusted by families, social workers, landlords, and legal professionals
Need Hoarder Clearance in Hebburn?
If you or someone you love needs professional hoarder clearance, Sophie’s Cleaning Company offers compassionate, thorough, and expert services tailored to your needs.
Contact us today