Sophie’s Professional Hoarders House Clearance Service In Hexham – Northumberland
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Hexham
Client: Private homeowner (anonymous)
Location: Hexham, Northumberland
Property Type: 4-bedroom terraced house
Service Provided: Comprehensive hoarder clearance, deep cleaning, biohazard removal, and sanitisation
Project Duration: 7 days
Team: 5 specialist clearance professionals
Project Background
In June 2025, Sophie’s Cleaning Company was contacted by a concerned family member regarding the property of their elderly relative in Hexham, a historic market town in Northumberland. The homeowner had suffered from severe hoarding disorder for over a decade, leading to significant accumulation of possessions, waste, and hazardous conditions inside the home.
Following a recent hospital admission due to a fall, it became imperative to clear the property, ensure safety, and prepare it for potential sale or refurbishment. The family sought a professional, compassionate, and thorough clearance service to manage the complex task.
Initial Assessment & Challenges
Our team conducted a thorough site inspection to evaluate the scale of the hoarding and potential risks:
Heavy clutter in every room, including piles of newspapers, magazines, clothing, furniture, and numerous unopened packages.
Blocked access routes, with some rooms completely inaccessible.
Presence of mould and damp patches, especially in the kitchen and bathroom.
Rodent infestation, evident through droppings, nests, and damaged wiring.
Biohazard materials, including soiled textiles and expired food waste.
Electrical hazards due to overloaded sockets buried under clutter.
Due to these factors, the project was categorised as a Level 4 hoarder clearance requiring specialised PPE, biohazard protocols, and coordinated waste disposal.
The Clearance Process: 7 Days of Detailed Work
Day 1 – Safety & Access Restoration
Set up PPE stations and decontamination areas.
Cleared primary access routes to enable safe movement.
Isolated and tagged unsafe electrical equipment.
Began removing loose rubbish and non-salvageable materials.
Day 2 – Room-by-Room Clutter Sorting
Systematically worked through living room and dining areas.
Categorised items into keep, recycle, donate, and dispose piles.
Carefully boxed valuable and sentimental items for the family.
Day 3 – Kitchen Clearance & Biohazard Removal
Removed tonnes of expired food, broken appliances, and mouldy cabinetry.
Deep cleaned and disinfected all kitchen surfaces.
Coordinated with pest control to address rodent nests discovered under floorboards.
Day 4 – Bedrooms & Personal Effects
Cleared excessive clothing piles, bedding, and personal items.
Retrieved important documents and heirlooms found under debris.
Applied mould treatment to affected walls and ceilings.
Day 5 – Bathroom Sanitisation & Repairs
Removed damaged soft furnishings and waste.
Sanitised bath, sink, toilet, and tiled surfaces.
Treated damp patches and applied anti-fungal solutions.
Day 6 – Odour Control & Air Quality Improvement
Used ozone generators and HEPA air scrubbers to eliminate persistent odours.
Installed temporary dehumidifiers to reduce moisture.
Day 7 – Final Deep Clean & Client Walkthrough
Performed deep carpet and floor cleaning.
Wiped down all surfaces, skirting boards, and windows.
Presented the cleared property to the family with detailed inventory of salvaged items.
Project Outcomes
Feature Before Condition After Condition
Accessibility Limited, dangerous clutter Fully accessible and safe
Hygiene Unsanitary with biohazards Sanitised and pest-free
Odour Strong musty and decaying smells Neutralised, fresh air
Property Value Significantly devalued Market-ready with potential uplift
Total waste removed: 5.1 tonnes
Personal items preserved: Over 150, including family photos, jewellery, and important paperwork
Completion: On schedule within 7 days
Client Testimonial
“Sophie’s Cleaning Company exceeded all our expectations. Their team was compassionate, thorough, and respectful throughout the entire clearance. They treated my mum’s belongings with care and made a distressing situation much easier for our family. The house is now clean, safe, and ready for the next chapter.”
— Family Representative, Hexham
Why Choose Sophie’s Cleaning Company for Hoarder Clearances?
Empathy and Respect: We understand the emotional challenges involved and approach every job sensitively.
Expertise: Trained staff equipped to handle biohazards, pests, and heavy clutter safely.
Comprehensive Service: From initial assessment to waste disposal, pest control, and deep cleaning.
Local Knowledge: Familiar with Northumberland council regulations and recycling procedures.
Need Help with a Hoarder Clearance in Hexham?
If you or a loved one require a trusted, professional clearance service in Hexham or surrounding Northumberland areas, Sophie’s Cleaning Company is here to support you.
Sophie’s Cleaning Company — Compassionate Clearance, Complete Care.
For Hoarders House Clearance In Hexham – Northumberland and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!
sophiescleaningcompany@yahoo.co.uk
07762469165
