Sophie’s Professional Hoarders House Clearance Service In Hunwick – County Durham
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Hunwick – County Durham
Client: Adult Son of Former Resident
Service: Hoarder Property Clearance & Deep Sanitation
Location: Hunwick, County Durham
Duration: 4 Days
Team Size: 5 Hoarder Cleaning & Clearance Specialists
Background
Sophie’s Cleaning Company was contacted by a client who had recently taken responsibility for his late mother’s home in Hunwick, County Durham. The property had been neglected for several years due to his mother’s declining health and increasing hoarding behaviour. After her passing, the family was overwhelmed by the volume of items, hygiene issues, and emotional weight of the situation.
The client needed a professional, discreet, and respectful team who could clear the house, identify personal keepsakes, and restore it to a clean, safe, and liveable condition.
The Situation
On arrival, the team discovered a three-bedroom detached home with extensive hoarding throughout:
All rooms filled with stacked newspapers, clothing, broken furniture, old electronics, and unopened parcels
Kitchen appliances unusable due to grease, rot, and pest activity
Bathroom heavily soiled, with mould on tiles and ceilings
Strong odours from waste build-up, damp, and lack of ventilation
Unstable piles creating fire and trip hazards throughout the home
Family heirlooms and photo albums mixed in with general clutter
The property was emotionally significant to the client and had been in the family for over 40 years, so care and sensitivity were critical.
Our Approach
1. Compassionate Consultation & Assessment
Conducted an on-site inspection with the client, listening carefully to his concerns and identifying priority items to recover (photos, documents, jewellery).
Completed a detailed risk and safety assessment to identify hazards and PPE requirements.
Created a custom 4-day work plan broken into clearance, sorting, deep cleaning, and deodorisation stages.
2. Systematic Hoarding Clearance
Carefully cleared and sorted over 150 bags of waste, recyclables, and general household clutter.
Identified and preserved personal effects, including family photos, war medals, and letters.
Worked with licensed waste carriers to safely dispose of hazardous materials and bulky items.
Removed damaged flooring and furnishings as requested by the client.
3. Full Deep Cleaning & Decontamination
Steam-cleaned kitchen and bathroom areas, eliminating years of grime and bacteria.
Treated areas of mould and mildew on walls and ceilings with industry-grade products.
Used HEPA filtration units and ozone generators to eliminate deep-seated odours.
Sanitised all surfaces, light switches, skirting boards, and hard-to-reach corners to prepare the house for future refurbishment.
4. Handover & Reporting
Delivered a detailed before-and-after photo report to the client.
Returned all salvaged personal items in labelled, sealed boxes.
Offered optional weekly aftercare cleans to maintain cleanliness until property was sold or renovated.
The Result
The transformation was remarkable. What had once been a home filled with emotional and physical clutter was now a clean, fresh, and dignified space. The client was visibly emotional at the result, grateful that his mother’s memory had been honoured throughout the process.
Client Testimonial
“Sophie’s Cleaning Company handled a very personal and emotional job with incredible care. They were professional, non-judgemental, and treated my mother’s home with dignity. I can’t thank them enough for giving us the closure we needed and making the house feel like a home again.”
– James H., Hunwick
Why Sophie’s Cleaning Company?
✅ Specialists in Hoarder House Clearance with a Compassionate Touch
✅ Fully Insured & Licensed Waste Carriers
✅ Biohazard-Certified Deep Clean Professionals
✅ Trusted by Families, Landlords & Local Authorities Across County Durham
Need Help with a Similar Situation in Hunwick or Surrounding Areas?
Call Sophie’s Cleaning Company today for a confidential consultation and no-obligation quote.
We don’t just clear houses—we restore peace of mind.
For Hoarders House Clearance In Hunwick – County Durham and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!
sophiescleaningcompany@yahoo.co.uk
07762469165
