Sophie’s Professional Hoarders House Clearance Service In Kelloe – County Durham
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Kelloe – County Durham
Client: Family Home (Post-Tenancy Clearance)
Service: Hoarder Property Clearance & Deep Clean
Location: Kelloe, County Durham
Duration: 3 Days
Team Size: 4 Hoarding & Deep Clean Specialists
Background
Sophie’s Cleaning Company was contacted by a landlord in Kelloe, County Durham, after a long-term tenant moved out unexpectedly, leaving the property in a severe hoarding state. The landlord was under pressure to make the property safe and habitable quickly for new tenants, but the level of clutter and unsanitary conditions made it unmanageable without professional help.
The client needed a compassionate team that could handle everything—from waste removal and biohazards to odour control and deep cleaning—efficiently and discreetly.
The Situation
Upon arrival, the two-bedroom terraced home showed signs of years of extreme hoarding and neglect:
Rooms filled with newspapers, broken appliances, food packaging, and clothing
Rodent droppings and evidence of infestation throughout the kitchen and utility areas
Bathroom with mould buildup, blocked drains, and grime-coated surfaces
Unsafe walking paths, blocked exits, and fire risks due to excessive paper and plastics
Overwhelming odours and little to no air circulation
Signs of personal distress, including unopened mail and discarded medication
The landlord expressed a wish to restore the property but was particularly concerned about legal safety standards and the potential emotional triggers for neighbours.
Our Approach
1. Initial Consultation & Safety Inspection
Carried out a full on-site risk assessment and walkthrough with the landlord.
Created a 3-day clearance and cleaning action plan, tailored to meet property standards and deadlines.
Outlined zones of high concern (kitchen, bathroom, stairway) and prioritised recovery of tenant documents.
2. Professional Clearance & Waste Removal
Removed over 120 bags of household waste, perishables, and non-salvageable materials.
Carefully sorted through personal items, safely securing mail, financial documents, and medications.
Coordinated with licensed waste carriers for proper disposal, including biohazard and electrical waste.
Took care to minimise disruption to neighbouring properties with discreet removal protocols.
3. Deep Cleaning & Restoration
Steam cleaned kitchen surfaces, appliances, and cupboards using professional-grade degreasers.
Treated bathroom surfaces with mould remover and sanitised all fixtures.
Used air scrubbers and fogging equipment to eliminate lingering odours and airborne particles.
Decontaminated flooring, stairs, and all high-touch areas with antibacterial treatment.
4. Final Report & Support for Landlord
Supplied a full photographic report showing before-and-after conditions.
Provided a hygiene certificate and deep clean log for letting compliance.
Offered optional post-cleaning maintenance package for future tenancies.
The Result
Within three days, the property was completely transformed. Once filled with clutter and uninhabitable, the home was now safe, sanitised, and ready for a new tenant inspection. The landlord expressed deep relief and praised the team for their respectful and non-judgmental approach.
Client Testimonial
“I cannot thank Sophie’s Cleaning Company enough. They didn’t just clean a house—they brought it back to life. I was overwhelmed, but their professionalism, compassion, and attention to detail were second to none. The place is unrecognisable, and I’m confident renting it out again.”
– Mark S., Landlord, Kelloe
Why Sophie’s Cleaning Company?
✅ Compassionate, Discreet Hoarder House Clearance Experts
✅ Fully Licensed Waste Carriers & Biohazard Cleaning Certified
✅ Trusted by Landlords, Housing Associations & Families Across County Durham
✅ Fast Turnaround Without Compromising Quality
Need Help in Kelloe or the Surrounding Area?
Call Sophie’s Cleaning Company for a confidential, no-pressure consultation.
Sensitive to the situation. Serious about results
For Hoarders House Clearance In Kelloe – County Durham and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!
sophiescleaningcompany@yahoo.co.uk
07762469165
