Sophie’s Professional Hoarders House Clearance Service In Longframlington – Northumberland
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Sophie’s Hoarders House Clearance Service Longframlington
Client: Executor of estate (anonymous by request)
Location: Longframlington, Northumberland
Property Type: Detached 2-bedroom cottage
Service Provided: Full hoarder clearance, biohazard cleaning, and property sanitisation
Duration: 6 days
Team Size: 4 trained clearance specialists
Project Background
In April 2025, Sophie’s Cleaning Company was contacted by a solicitor working on behalf of the executor of an estate in the quiet village of Longframlington, Northumberland. The late homeowner, a retired teacher, had lived alone for many years and struggled with compulsive hoarding and physical health issues.
After the homeowner’s passing, the family was faced with the emotional and logistical challenge of clearing the property, which had become unsafe and uninhabitable. They needed a professional, discreet team who could sensitively clear the space, identify any valuable belongings, and prepare the house for valuation and eventual sale.
Initial Assessment & Challenges
During our site visit and health & safety inspection, we documented the following key issues:
Severe hoarding: Every room was filled floor to ceiling with accumulated items — including unopened parcels, newspapers, clothing, containers, and expired food.
Rodent infestation: Evidence of nests, droppings, and gnawing in the pantry and under the floorboards.
Biohazard risks: Decaying organic waste in the kitchen, used incontinence products, and black mould in damp areas.
Limited access: The staircase and bathroom were partially blocked, and the back door was inaccessible.
Electrical safety hazards due to overloaded extension leads and outdated wiring surrounded by clutter.
We classified the job as a Level 4 hoarding case, requiring full PPE, industrial-grade cleaning supplies, and careful coordination with pest control and waste management providers.
Our 6-Day Process
Our team followed a structured and respectful approach to safely clear and clean the property while preserving any important belongings for the family.
Day 1: Health & Safety Setup + Pathway Creation
Removed top-level clutter from hallways and staircases to restore safe access.
Marked structural weak points and isolated unsafe electrical equipment.
Set up waste stations on-site with clear sorting: general waste, recyclables, salvage, and biohazard.
Day 2: Kitchen & Food Storage Clearance
Cleared multiple layers of rotting food, packaging, and kitchen items.
Removed contaminated cupboards and cleaned behind appliances.
Identified and flagged key salvage items: personal diaries, recipe books, and two pieces of antique silverware.
Day 3: Bedroom & Personal Item Sorting
Cleared three wardrobes full of clothing, much of it damp or moth-eaten.
Retrieved important documents: a will, birth certificate, and family photo albums.
Carefully boxed up and labelled all sentimental items to return to the executor.
Day 4: Biohazard Deep Cleaning & Mould Treatment
Treated bathroom, kitchen, and windowsills for black mould and damp spores.
Cleaned affected soft furnishings with biohazard agents before responsibly disposing of items beyond repair.
Set up dehumidifiers and HEPA-filter air scrubbers overnight.
Day 5: Rodent Control & Odour Remediation
Coordinated with a pest control contractor to seal entry points and treat active areas.
Installed odour neutralisers and ran ozone treatment in key rooms.
Sanitised skirting boards, sockets, and wall surfaces throughout the home.
Day 6: Final Clearance & Presentation
Deep-cleaned floors (including floorboards and tiles), windows, and remaining fixtures.
Removed all remaining waste — totalling 4.2 tonnes — to licensed Northumberland waste facilities.
Conducted a final walkthrough with the client representative to ensure satisfaction.
Results
Feature Before After
Accessibility Unsafe, blocked, limited mobility Fully accessible throughout the home
Odour Strong decay and mildew smell Neutral, fresh-smelling interior
Hygiene Biohazards and pest activity Fully sanitised and pest-free
Property Value (est.) £0 (unmarketable condition) £145,000 (ready for estate agent viewing)
Client Testimonial
“Sophie’s Cleaning Company handled an emotionally complex job with professionalism and compassion. They not only made the home safe and clean again, but they helped us recover family memories we thought were lost forever. It was more than just a cleaning job — it was a gift to our family.”
– Executor of Estate, Longframlington
Why This Case Was a Success
Respectful handling of personal effects gave the family peace of mind during a sensitive time.
Multi-disciplinary coordination (pest control, waste licensing, clearance, and hygiene) ensured the job was completed safely and legally.
Clear communication with the client at each stage helped them feel supported and in control.
Local knowledge of Longframlington allowed for swift logistics and disposal.
Facing a Hoarder Clearance Challenge in Northumberland?
If you’re managing a hoarded property — whether you’re a landlord, homeowner, social worker, or family member — Sophie’s Cleaning Company is here to help. We offer confidential, non-judgmental, fully insured clearance and cleaning services throughout Longframlington and the wider Northumberland area.
Sophie’s Cleaning Company — Clearing with Compassion, Cleaning with Care.
For Hoarders House Clearance In Longframlington – Northumberland and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!
sophiescleaningcompany@yahoo.co.uk
07762469165
