Sophie’s Professional Hoarders House Clearance Service In Newcastle Upon Tyne
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
Please CLICK HERE to see a full list of our cleaning services
Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
Read what our customers say HERE
Sophie’s Hoarders House Clearance Service Newcastle Upon Tyne
Client: Concerned Family Member
Location: Newcastle upon Tyne, Tyne and Wear
Property: 3-Bedroom Terraced House
Service: Comprehensive Hoarder Clearance, Deep Cleaning, Biohazard Removal, Odour Neutralisation, Waste Disposal
Duration: 6 Days
Team: 5 Specialist Cleaners
Project Overview
In August 2025, Sophie’s Cleaning Company was approached by a family member worried about their relative’s living conditions in Newcastle upon Tyne. Years of hoarding had led to extreme clutter, hazardous waste accumulation, and unsafe living spaces. The family needed a professional clearance and sanitisation service to restore the property’s safety and hygiene, facilitating the occupant’s move to a more suitable care environment.
Project Objectives
Safely remove all hoarded belongings and accumulated waste
Identify and preserve valuable and sentimental items
Perform thorough biohazard cleaning and deep sanitisation
Eliminate persistent odours from decay and dampness
Prepare the property for resale or renovation
Initial Property Inspection
Our team’s assessment revealed:
Living room and bedrooms cluttered with newspapers, clothes, packaging materials, and damaged furniture piled floor to ceiling
Kitchen contaminated with rotting food, attracting pests and emitting strong odours
Bathroom affected by mould growth, moisture damage, and unsanitary conditions
Overpowering musty, ammonia-like odours permeating the entire home
Blocked access pathways and limited mobility within rooms
Our 6-Day Clearance & Cleaning Process
Day 1: Health & Safety Setup
Full PPE gear worn by the team (respirators, gloves, suits)
Air filtration units installed to improve indoor air quality
Created safe access routes for clearance
Days 2-4: Systematic Clearance
Categorised all items into:
Keep: Personal valuables, important documents, and sentimental items carefully preserved
Donate: Usable household goods separated for charitable donation
Recycle: Electronics and recyclable materials sorted accordingly
Dispose: Over 8 tonnes of contaminated and hazardous waste professionally removed
Coordinated with pest control to manage rodent and insect infestations
Ensured respectful handling of all personal belongings
Day 5: Deep Cleaning and Biohazard Remediation
Hospital-grade disinfectants applied throughout the property
Steam cleaning of floors, walls, furniture, and fixtures
Mould treatment and sanitisation of kitchen and bathroom areas
Full biohazard cleaning to ensure health and safety compliance
Day 6: Odour Neutralisation and Final Touches
Employed ozone treatment and enzymatic cleaners to eradicate stubborn odours
Final wipe-down and airing of all rooms
Delivered comprehensive before-and-after photos and waste disposal certification to the client
⚠️ Challenges Faced
Severely cluttered rooms restricted movement and visibility
Lingering odours requiring multiple specialised treatments
Emotional sensitivity in handling cherished belongings
Extensive pest infestation necessitating professional intervention
✅ Project Outcomes
Complete clearance and responsible disposal of all hoarded materials
Property restored to a safe, clean, and odour-free condition
Personal and valuable items carefully preserved and returned
Client highly satisfied with professional, compassionate, and discreet service
Client Testimonial
“Sophie’s Cleaning Company approached a very challenging situation with compassion and professionalism. Their expert team made a stressful time much easier for our family.”
— L. Morgan, Newcastle upon Tyne
Why Choose Sophie’s Cleaning Company?
Specialist hoarder clearance with trauma-informed care
Fully licensed, insured, and environmentally compliant
Local Tyne and Wear team with fast, reliable response
Compassionate, discreet, and respectful throughout every job
Trusted by families, social workers, landlords, and legal representatives
Need Hoarder Clearance in Newcastle upon Tyne?
If you or a loved one need expert hoarder clearance, Sophie’s Cleaning Company offers thorough, empathetic, and professional services tailored to your needs.
Contact us today
For Hoarders House Clearance In Newcastle Upon Tyne and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!
sophiescleaningcompany@yahoo.co.uk
07762469165
