Sophie’s Professional Hoarders House Clearance Service In Trimdon – County Durham
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Trimdon – County Durham
Client: Withheld (Private Family Client)
Location: Trimdon, County Durham
Property Type: 3-Bedroom Semi-Detached House
Service Provided: Hoarder House Clearance, Deep Clean, Biohazard Removal, Pest Control
Duration: 5 Days
Team Size: 5 Specialist Cleaners
Client Rating: ⭐⭐⭐⭐⭐ (5/5)
Background
In April 2025, Sophie’s Cleaning Company was contacted by a concerned daughter whose mother had been living in a hoarded property in Trimdon, County Durham. Years of accumulated clutter, isolation, and mobility issues had left the house in a critical state — with several rooms completely inaccessible and serious hygiene concerns present.
The family had tried to manage parts of the clean-up themselves but quickly realised that the situation required professional hoarder clearance specialists with the right training, equipment, and a non-judgemental approach. They reached out to Sophie’s Cleaning Company based on recommendations from a local support service.
Initial Assessment & Challenges
During our initial site inspection, we documented the following:
Severe hoarding in all living spaces: Hallways, bedrooms, and the lounge were filled floor to ceiling with papers, bags, clothing, and household goods.
Kitchen unusable: The cooker was buried under clutter; expired food had spilled across surfaces.
Biohazard risks: Animal faeces in corners, black mould on walls, and extensive dust buildup posed health hazards.
Pest infestation: Live evidence of mice in kitchen cupboards and under furniture.
Fire and safety risks: No clear access to emergency exits, overloaded electrical sockets buried beneath debris.
The property was not safe for reoccupation and required a full clearance, pest control, and biohazard-level sanitation.
️ Our Professional Process
At Sophie’s Cleaning Company, we understand that hoarding is about more than clutter — it’s deeply personal and often tied to trauma. That’s why our team approached the Trimdon job with care, discretion, and expert planning.
1. Consultation & Action Plan
We worked closely with the family to develop a clear plan, offering reassurance at every step. A fixed quote was provided upfront, along with timelines and expectations.
2. PPE & Site Preparation
Our team operated in full PPE due to the presence of biohazards and rodent activity. Before starting:
We installed air scrubbers to remove airborne contaminants
Entry/exit paths were cleared first for safe navigation
Waste categories were set up on-site for proper sorting and disposal
3. Item Sorting & Removal
Each room was carefully cleared and sorted into:
✅ Keep: Important documents, jewellery, framed family photos, keepsakes
♻️ Donate: Usable clothing, books, and small appliances
Dispose: Perishable waste, soiled furniture, infested items
We recovered dozens of irreplaceable sentimental items that the family believed had been lost. Every recovered item was cleaned and safely packaged.
Over 5.6 tonnes of waste were removed using licensed waste carriers. Waste transfer notes were issued for full traceability.
4. Pest Control & Remediation
Our pest control specialist treated affected areas for:
Mice (with humane traps and exclusion work)
Insects (fogging for flies and mites)
Prevention: All gaps and potential entry points sealed
This step was essential before any deep cleaning could begin.
5. Deep Cleaning & Decontamination
We then performed a full property sanitisation including:
Steam cleaning of all hard surfaces and flooring
Mould treatment on bathroom and bedroom walls
Kitchen degreasing and appliance sanitising
Bathroom disinfection using industrial-grade products
Ozone fogging for odour neutralisation
Window and ventilation cleaning for fresh airflow
We also rearranged light furniture and made the home accessible and functional again.
The Transformation
By the end of the fifth day, the transformation was remarkable:
All rooms fully cleared and cleaned
Biohazards removed and certified safe
Kitchen and bathroom restored to full function
Property deemed safe by the housing officer
Emotional burden lifted from the family
Client able to return home with ongoing support from adult care services
Client Testimonial
“We were overwhelmed and heartbroken by the condition of my mum’s home. I honestly didn’t think anyone could sort it. Sophie’s Cleaning Company were outstanding — professional, discreet, and so kind. They didn’t just clean the house — they gave my mum her life back. We’ll never forget what they’ve done for our family.”
— Client’s Daughter, Trimdon
✅ Why Choose Sophie’s Cleaning Company?
Specialists in Hoarder, Trauma & Biohazard Cleaning
️ Fully Insured & DBS Checked Staff
♻️ Licensed Waste Carriers – Environmentally Responsible
Non-Judgemental & Family-Focused Approach
Local to Trimdon – Trusted Across County Durham
Do You Need Help With a Hoarding Situation in Trimdon?
Hoarding can be overwhelming — but you’re not alone. Whether you’re a family member, landlord, or support worker, Sophie’s Cleaning Company is here to help with compassion and professionalism.
Call Us Today
Serving Trimdon & All of County Durham
For Hoarders House Clearance In Trimdon – County Durham and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!
sophiescleaningcompany@yahoo.co.uk
07762469165
