Sophie’s Professional Hoarders House Clearance Service In Washington – Tyne And Wear
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
Please CLICK HERE to see a full list of our cleaning services
Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Washington
Client Type: Private Landlord (Tenant Eviction)
Location: Washington, Tyne and Wear
Property Type: 2-Bedroom Mid-Terrace House
Service Provided: Full Hoarder Clearance, Deep Cleaning, Hazardous Waste Removal, Odour Control
Project Duration: 5 Days
Team Size: 4 Operatives
Background
In July 2025, Sophie’s Cleaning Company was contacted by a private landlord in Washington, Tyne and Wear following the eviction of a long-term tenant. The property had become heavily hoarded over a number of years, with the tenant refusing access to the landlord and neglecting the upkeep.
The landlord needed a fast, professional, and discreet solution to clear the property, address sanitation concerns, and prepare it for renovation and re-letting.
Objectives
Safely clear out all hoarded items and waste across both floors
Identify and preserve any documentation or valuable personal items left behind
Deep clean and sanitise the property, including hazardous waste removal
Neutralise strong odours throughout the home
Provide certification and clearance documentation for insurance and lettings compliance
Initial Assessment
Our initial site visit revealed:
Living room and stairs blocked with black bags, newspapers, and boxes
Kitchen infested with flies, rotting food, and signs of rodents
Bathroom had not been used properly in months — severe mould and damp
Strong, persistent odours present throughout
Broken furniture, soiled mattresses, and stained carpets in both bedrooms
Electrical sockets and boiler inaccessible due to stacked items
After a thorough assessment, we recommended a 5-day structured clearance and cleaning plan, including pest management and deodorisation.
Step-by-Step Process
Day 1: Health & Safety Setup
Team donned full PPE: hazmat suits, respirators, gloves, and safety boots
Installed air scrubbers and ventilated property
Created clear access paths and designated waste sorting zones
Skip delivered and registered for licensed waste removal
Day 2–3: Hoarded Waste Clearance
We followed our Four-Category Sorting Process:
Category Action Taken
Keep Recovered letters, tenancy paperwork, jewellery, and banking documents
Recycle Metal, glass, books, electronics
Donate A few sealed household goods in salvageable condition
Dispose Over 5 tonnes of general waste, biohazards, contaminated furniture, and food
✔️ Pest control team attended on-site to deal with rodent nesting in the kitchen and hallway
Day 4: Deep Clean & Biohazard Sanitisation
Decontaminated kitchen, bathroom, and high-touch surfaces
Removed all carpets and underlay due to heavy staining and odours
Applied mould treatments in bathroom and behind kitchen units
Steam cleaned walls and floors with hospital-grade disinfectants
Completed ozone treatment for full odour elimination
Day 5: Final Detailing & Report Compilation
Cleaned all windows, skirting boards, light switches, sockets
Double-checked for valuables in hidden corners and furniture
Delivered full digital report with:
Before and after photos
Waste transfer notes
Cleaning certification
Recommendations for maintenance contractors
⚠️ Key Challenges
Severe odours: Built-up organic waste caused stubborn smells, requiring double ozone treatments
Rodent activity: Active infestation required coordination with pest control during and post-clearance
Blocked utilities: Boiler and fuse box access was completely obstructed, needing careful unblocking
Despite these challenges, the property was returned to a safe, empty, and clean state within the planned timeline — ready for the landlord’s renovation team.
✅ Results
Property fully cleared and sanitised
Biohazards and pest issues addressed
Ongoing odours completely neutralised
Documentation issued for compliance and insurance
Landlord able to begin renovations immediately
Client Feedback
“I couldn’t believe the transformation. Sophie’s Cleaning Company were efficient, professional, and handled everything with total discretion. They kept me updated every day and delivered exactly what they promised. Highly recommended to any landlord dealing with this kind of situation.”
— Mr. P. Walker, Landlord, Washington
Why Choose Sophie’s Cleaning Company?
✅ Experienced in extreme cleaning & hoarder clearance
✅ Fully licensed for waste removal & biohazard control
✅ Based locally and trusted across Tyne and Wear
✅ Discreet, non-judgemental, and trauma-informed approach
✅ Full documentation provided for housing officers, landlords, and solicitors
Need a Hoarder House Cleared in Washington, Tyne and Wear?
If you’re a landlord, estate agent, support worker, or family member faced with a hoarded property, Sophie’s Cleaning Company is here to help — quickly, safely, and respectfully.
Local to Washington, covering Sunderland, Gateshead, Newcastle, and all of Tyne and Wear
Call Sophie today:
For Hoarders House Clearance In Washington – Tyne And Wear and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!
sophiescleaningcompany@yahoo.co.uk
07762469165
