Sophie’s Professional Hoarders House Clearance Service In Cleadon – Tyne And Wear
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Cleadon
Client: Granddaughter of the Resident
Location: Cleadon, Tyne and Wear
Property Type: 2-Bedroom Bungalow
Service Provided: Full Hoarder Clearance, Deep Cleaning, Biohazard Sanitisation, Pest Control, Odour Elimination
Team Size: 3 Specialist Cleaners
Duration: 5 Days
Project Background
In early August 2025, Sophie’s Cleaning Company was contacted by a young woman whose elderly grandmother had recently moved into care. The family needed help clearing and cleaning her home in Cleadon, which had become unmanageable over time due to hoarding behaviours.
The property had been untouched for several years, and the family was overwhelmed by the scale of the task. They turned to our experienced team for a solution that was professional, respectful, and efficient.
Project Goals
Clear the entire property of accumulated hoarded items and waste
Preserve any valuable, sentimental, or historically important items
Eliminate biohazards and pest-related contamination
Neutralise unpleasant odours caused by rot and dampness
Restore the bungalow to a habitable, safe, and hygienic condition
Initial Assessment
Upon initial inspection, the following issues were identified:
Living Room & Hallway: Floor-to-ceiling stacks of newspapers, magazines, and unopened mail
Kitchen: Rotten food in cupboards and on counters, signs of rodent activity
Bathroom: Severe limescale, mould around the bath, and non-functioning toilet
Bedroom 1: Completely inaccessible due to storage overflow
Bedroom 2: Used for storing bags of old clothing and broken furniture
Overall: Damp odours, poor ventilation, and visible signs of neglect throughout
Due to the age of the property and the condition inside, a structured and safety-first approach was essential.
️ Our 5-Day Cleaning & Clearance Process
Day 1 – Site Preparation & Safety Protocols
The team arrived in full PPE (respirators, gloves, protective suits)
Installed portable lighting and air purifiers
Designated zones outside the property for sorting (Keep / Donate / Recycle / Dispose)
Immediate removal of hazardous items such as broken glass, spoiled food, and animal waste
Days 2–3 – Careful Sorting & Responsible Clearance
Recovered and preserved family heirlooms, including old photographs and a 1950s tea set
Sorted over 6 tonnes of materials:
Keep: 3 sealed boxes of important documents, medals, and jewellery
Donate: Clothing in good condition given to local charity
Recycle: Books, metal items, and electronics responsibly processed
Dispose: Unsalvageable items removed via licensed waste carrier
Coordinated discreetly with pest control to address rodents and silverfish
Day 4 – Deep Cleaning & Biohazard Treatment
Sanitised all kitchen surfaces, appliances, and storage areas using hospital-grade products
Treated mould in bathroom and behind furniture with anti-fungal agents
Steam-cleaned carpets and vinyl flooring throughout
Carried out thorough biohazard cleaning where rodent activity was found
Day 5 – Odour Neutralisation & Final Touches
Ozone treatment used overnight to eradicate deep-set smells
Replaced air fresheners and dehumidifiers for client collection
Final wipe-down, ventilation, and walkthrough with the client’s family
⚠️ Key Challenges
Tight hallways and blocked access points made navigation difficult
Extreme caution required to preserve documents hidden among refuse
Pest infestation had caused damage to some furniture and floorboards
Emotional nature of the clearance meant regular communication with the client was essential
✅ Final Results
Full house clearance completed safely and respectfully
Property cleaned to a hygienic standard, ready for decorators
Valuable items recovered and returned to the family
Odours removed, making the home fresh and breathable again
Client felt emotionally relieved and satisfied with the result
Client Testimonial
“We didn’t know where to begin, but Sophie’s Cleaning Company knew exactly what to do. They were respectful, efficient, and supportive through a very emotional time for our family. The difference they made to my gran’s house is incredible.”
— S. Hall, Cleadon
Why Choose Sophie’s Cleaning Company?
✅ Experienced in severe and sensitive hoarder cases
✅ Fully licensed, insured, and compliant with waste regulations
✅ Local to Tyne and Wear – fast response, trusted by the community
✅ Friendly, trauma-informed cleaning specialists
✅ 100% discreet and non-judgemental service
Do You Need a Hoarder Clearance Service in Cleadon?
Sophie’s Cleaning Company offers compassionate, professional hoarder house clearance across Cleadon and the wider Tyne and Wear area. Whether you’re planning a property sale, landlord handover, or family support, we’re here to help.
Call us today
For Hoarders House Clearance In Cleadon – Tyne And Wear and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!
sophiescleaningcompany@yahoo.co.uk
07762469165
