Sophie’s Professional Hoarders House Clearance Service In Acomb – Northumberland
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Acomb
Client Type: Elderly Resident’s Family (Private Request)
Location: Acomb, Northumberland
Property Type: 2-Bedroom Bungalow
Service Provided: Full Hoarder Clearance, Deep Clean & Decontamination
Project Duration: 5 Days
Team Size: 3 Specialist Operatives
Overview
In July 2025, Sophie’s Cleaning Company was contacted by a family in Acomb, Northumberland regarding the home of their elderly father, who had been quietly battling hoarding disorder for over 12 years. After a recent fall, he was moved into supported accommodation, and the family were left to handle a property that had become dangerously cluttered and unsanitary.
The family needed a professional, discreet, and compassionate team to clear the property and restore it to a clean, safe condition so they could begin the process of selling or renting the home.
Client Objectives
Clear all hoarded items with discretion and care
Recover any personal valuables or sentimental items
Conduct a full deep clean, including biohazard sanitation
Neutralise odours and remove any signs of pest activity
Complete the job within one working week
Initial Assessment
We conducted a no-obligation property inspection within 48 hours of the inquiry.
Observations:
All rooms were completely inaccessible due to floor-to-ceiling clutter
Expired food, newspapers, clothing, and old electronics filled the kitchen and living room
Rodent droppings and signs of insect activity throughout the home
Mould on walls in the bathroom and rear bedroom due to lack of airflow
Personal items and important documents buried under layers of belongings
A full 5-day clearance and sanitation plan was designed, and all waste removal was scheduled in line with Northumberland County Council regulations.
Step-by-Step Clearance Process
Day 1: Safety Preparation & Access Creation
Full PPE: gloves, masks, biohazard suits
Set up industrial skips and designated sorting zones
Ventilation initiated with air scrubbers and open windows
Front hallway and kitchen area cleared to allow safe access
Day 2–3: Hoarder Clearance & Item Sorting
We implemented our structured 4-Stage Sorting System:
Category Action Taken
Keep & Return Photographs, legal documents, heirlooms, cash
Donate Clean clothes, books, and usable kitchenware
Recycle Cardboard, electronics, plastics
Dispose Spoiled food, soiled furnishings, damaged items
✔️ Over 3.8 tonnes of waste removed
✔️ Recovered and returned: marriage certificate, wartime medals, and over £900 in savings
Day 4: Deep Clean & Biohazard Treatment
Kitchen and bathroom disinfected with EN-1276-compliant chemicals
Soft furnishings removed and contaminated carpets lifted
Walls scrubbed and treated for mould and mildew
Loft cleared and sanitised after pest activity was confirmed
Fogging used to eliminate bacteria and airborne pathogens
Day 5: Final Detailing & Deodorisation
Applied long-lasting antimicrobial protection to all hard surfaces
Steam-cleaned remaining flooring
Full deodorisation using ozone generator
Delivered full before/after documentation to client
Walkthrough completed with family to ensure satisfaction
⚠️ Key Challenges
Emotional sensitivity: One family member became overwhelmed mid-clearance; we paused operations to allow them time and space
Structural concern: Dampness under rear bedroom floor required cautious navigation and extra drying time
Legal documents: Several had water damage, requiring special handling to preserve integrity
Despite these issues, the project was finished ahead of schedule and with all key objectives met.
✅ Results
Property fully cleared, cleaned, and certified safe
Emotional and valuable items recovered and returned
Biohazards removed and odours completely neutralised
Family able to proceed with valuation and listing for sale
Ongoing relationship established for future end-of-tenancy cleans
Client Testimonial
“Sophie’s team were incredible. They handled everything with total professionalism, but more importantly, with compassion. We felt heard and supported every step of the way. It’s hard to express what a difference they made — it was more than a clean, it was closure.”
— Hannah M., Acomb, Northumberland
Why Sophie’s Cleaning Company?
✅ Based in Northumberland – proudly serving Acomb and surrounding villages
✅ Fully licensed for waste removal and biohazard cleaning
✅ Non-judgemental, discreet, and supportive
✅ Fully insured and trained team with specialist equipment
✅ Available 7 days a week with flexible scheduling
Need Help With a Hoarder Property in Acomb?
You don’t have to face it alone. Whether it’s a loved one’s home, a rental property, or a sensitive personal situation — Sophie’s Cleaning Company offers a reliable, respectful, and confidential hoarder clearance service.
Serving Acomb and all of Northumberland
Call Sophie
For Hoarders House Clearance In Acomb – Tyne And Wear and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!
sophiescleaningcompany@yahoo.co.uk
07762469165
