Sophie’s Professional Hoarders House Clearance Service In Allendale Town – Northumberland
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
Please CLICK HERE to see a full list of our cleaning services
Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
Read what our customers say HERE
Sophie’s Hoarders House Clearance Service Allendale Town
Client: Private Landlord (Rental Property)
Location: Allendale Town, Northumberland
Property Type: 2-Bedroom Terraced Cottage
Service Provided: Full Hoarder Clearance + Deep Clean + Odour Neutralisation
Duration: 4 Days
Team Size: 3 Hoarder Clearance Specialists
Project Background
In July 2025, Sophie’s Cleaning Company was contacted by a private landlord in Allendale Town, Northumberland, following the sudden departure of a long-term tenant. After years of neglect, the property was left in a severe state of hoarding and disrepair. The landlord was faced with biohazards, pest infestations, and several rooms that were completely inaccessible.
They needed a team to step in quickly and professionally — someone with experience in sensitive clearances and the capability to handle extreme cleaning without judgment.
Client Objectives
Remove all hoarded items and accumulated waste
Identify any salvageable belongings or documentation for legal purposes
Fully deep clean and sanitise the entire property
Address strong odours and pest-related issues
Prepare the property for future refurbishment and letting
Initial Assessment
We conducted a no-charge site visit within 24 hours of the initial call. Here’s what we found:
Entrance blocked with bin bags and furniture
Kitchen and bathroom were completely unusable
Food waste, animal faeces, and mould present in several areas
Rodent activity under the floorboards and behind appliances
Heavy nicotine staining on ceilings and upper walls
Unsafe access to the back bedroom due to collapsed items
Our team developed a custom 4-day clearance plan, ensuring full compliance with health & safety standards and Northumberland waste regulations.
Step-by-Step Process
Day 1: Safety Prep & Access
Full PPE for team: hazmat suits, respirators, nitrile gloves
Set up skip hire, waste containers, and biohazard bags
Installed industrial air movers for ventilation
Cleared main access route and front hallway
Isolated electrics in kitchen due to water damage
Day 2: Hoarded Waste Removal & Sorting
We used our 4-category clearance system:
Category Action Taken
Keep/Legal Found old tenancy documents, tenancy agreements, ID
Recycle Books, metal, bottles, paper
Donate Salvageable clothes and unopened non-perishable food
Dispose Rotten food, broken furniture, contaminated textiles
✔️ Over 3.2 tonnes of waste removed
✔️ Discovered and returned: utility keys, tenancy files, and personal letters
Day 3: Deep Clean & Biohazard Sanitation
Full kitchen and bathroom sanitation using EN-1276 certified disinfectants
Mould treatment on walls, ceilings, and window frames
Removed all carpets due to contamination
Industrial vacuuming and surface scrubbing
Fogging treatment applied throughout to neutralise bacteria and spores
Day 4: Final Detail & Odour Elimination
Applied professional-grade odour neutralisers with ozone machine
Internal window cleaning, skirting boards, sockets cleaned
Returned keys and personal items in labelled containers
Final inspection with landlord present
Supplied before-and-after photo report and cleaning certificate
⚠️ Challenges Faced
Rodent infestation required mid-clearance intervention from pest control
Dampness under floorboards added to odour issues
Legal documents had to be carefully recovered and dried for record-keeping
Limited outdoor space for skip meant waste had to be cleared in phases
Despite these challenges, the project was completed on time, on budget, and exceeded the client’s expectations.
✅ Results
Property made safe and accessible for trades to begin renovation
Legal items and keys recovered and returned to landlord
All odours neutralised and biohazards removed
Client received full documentation for insurance purposes
Property now on track to be refurbished and re-let
Client Testimonial
“Sophie’s Cleaning Company was everything I hoped for and more. What could have been an overwhelming mess was handled with total professionalism, zero judgment, and impressive speed. I wouldn’t hesitate to use them again — absolutely brilliant.”
— Alan R., Landlord, Allendale Town
Why Choose Sophie’s Cleaning Company?
✅ Local to Allendale Town and Northumberland
✅ Trained hoarding and trauma cleaning specialists
✅ Fully licensed for waste removal and biohazard treatment
✅ Compassionate, confidential, and non-judgmental service
✅ Before & after documentation provided for legal and insurance needs
Do You Need Hoarder House Clearance in Allendale Town?
Whether you’re a landlord, homeowner, or housing officer — we understand how overwhelming these situations can be. Let Sophie’s Cleaning Company take the pressure off with a discreet, efficient, and thorough hoarding clearance service.
Based in Northumberland | Proudly Serving Allendale Town & Surrounding Areas
Call Sophie today: