Sophie’s Professional Hoarders House Clearance Service In Ashington – Northumberland
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
Please CLICK HERE to see a full list of our cleaning services
Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Alnwick
Client Type: Elderly Resident’s Family
Location: Alnwick, Northumberland
Property: 3-Bedroom Detached House
Service Provided: Full Hoarders House Clearance + Deep Clean
Duration: 6 Days
Team Members: 4 Hoarder-Clearance Specialists
Project Overview
In July 2025, Sophie’s Cleaning Company was approached by the family of an elderly gentleman in Alnwick, Northumberland, who had been struggling with compulsive hoarding for over a decade. After the gentleman moved into assisted living, the family faced the daunting task of dealing with a property that had become unsafe, unsanitary, and completely unmanageable.
They reached out to us seeking a respectful, non-judgemental, and professional service that would handle the situation with empathy and efficiency.
Client Objectives
Clear all hoarded materials, including expired food, newspapers, and broken items
Recover important documents, valuables, and personal keepsakes
Conduct a full deep clean and biohazard sanitisation
Make the home safe for eventual sale or renovation
Maintain discretion and compassion throughout
Initial Site Visit & Assessment
Our team visited the property for a free, no-obligation site assessment.
Findings:
All rooms were inaccessible due to clutter piled waist- to shoulder-height
Severe pest activity, including signs of rodents in the kitchen and loft
Hazardous waste in bathroom and utility areas
Major odour issues due to long-term accumulation of waste and poor ventilation
We created a custom clearance and cleaning plan aligned with Northumberland County Council waste regulations and industry best practices for hoarder situations.
Step-by-Step Process
Day 1: Preparation & Secure Entry
Full PPE worn (hazmat suits, gloves, respirators)
Ventilation installed immediately to improve air quality
Cleared hallway and living room pathways for safety access
External skip and waste management set up onsite
Day 2–3: Intensive Sorting & Removal
We applied our 3-Phase Sorting System:
Keep & Return – sentimental items, documents, valuables
Recycle – cardboard, glass, old furniture, books
Dispose – perishable items, broken furniture, soiled soft furnishings
✔️ Over 4 tonnes of waste were removed using licensed disposal routes
✔️ Recovered over £300 in loose cash, legal documents, and family photos safely returned to the client
Day 4–5: Deep Clean & Sanitation
Biohazard-grade deep cleaning of kitchen and bathrooms
Carpets removed due to mould and pest contamination
Entire property sanitised using hospital-grade disinfectants
Mould treatment applied to bathroom walls and around windows
Full deodorisation using fogging machine and ozone treatment
Day 6: Finishing Touches & Client Walkthrough
Final detailing of skirting boards, light fittings, and sockets
Windows cleaned inside and out
Property left neutral-smelling, hygienic, and ready for valuation
Walkthrough conducted with client to review work and collect feedback
⚠️ Challenges Encountered
Severe rodent nesting under kitchen units – required coordination with pest control
Collapsed ceiling in back bedroom due to damp – area was made safe for future repairs
Emotional toll on the family – we maintained open communication and gave them space to be involved only as much as they felt comfortable
✅ Results
Property restored to a clean, safe, and accessible condition
Client retained key documents, family heirlooms, and photo albums
Odours fully neutralised and pest infestation eradicated
Home is now ready for renovation or resale
Family received a detailed before-and-after report for peace of mind and documentation
Client Testimonial
“We were completely overwhelmed and didn’t know where to begin. Sophie’s team was unbelievable. They worked with care, respect, and patience, treating our dad’s home — and his memory — with dignity. The house looks unrecognisable now. We can finally breathe again.”
— James R., Alnwick
Why Choose Sophie’s Cleaning Company?
✅ Local to Alnwick & Northumberland
✅ Fully insured and trained hoarder clearance experts
✅ Licensed waste disposal & biohazard compliant
✅ Respectful, compassionate, and 100% discreet
✅ Available for emergency or short-notice jobs
Need Help with a Hoarded Home in Alnwick?
At Sophie’s Cleaning Company, we specialise in transforming even the most extreme hoarded environments into clean, safe spaces — without judgment and with complete discretion.
Serving Alnwick and all of Northumberland
For Hoarders House Clearance In Ashington – Northumberland and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!
sophiescleaningcompany@yahoo.co.uk
07762469165
