Sophie’s Professional Hoarders House Clearance Service In Byers Green – County Durham
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
Please CLICK HERE to see a full list of our cleaning services
Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
Read what our customers say HERE
Sophie’s Hoarders House Clearance Service Byers Green – County Durham
Case Study: Hoarders House Clearance – Byers Green, County Durham
Client: Private Family (Daughter of Occupant)
Service: Full Hoarders Clearance, Biohazard Disposal & Deep Cleaning
Company: Sophie’s Cleaning Company
Location: Byers Green, County Durham
Duration: 5 Days
Background
Sophie’s Cleaning Company was approached by a family from Byers Green, County Durham, who needed expert assistance clearing their mother’s home. The elderly woman had been living with hoarding disorder for many years, resulting in an extremely cluttered and hazardous living environment.
After her relocation to a care home, the family faced the daunting task of clearing out decades of accumulated possessions, rubbish, and biohazardous waste. They wanted a sensitive, professional, and thorough service that respected their mother’s memories while ensuring the property was safe and hygienic.
Initial Assessment
Our specialist clearance team conducted a comprehensive inspection of the property, noting:
Multiple rooms with floor-to-ceiling piles of newspapers, clothes, discarded packaging, and household waste
The kitchen area clogged with spoiled food, broken appliances, and extensive mould growth
Bathrooms inaccessible due to clutter, showing significant damp and black mould
Signs of rodent infestation including droppings and gnawed furniture
Strong, persistent odours permeating throughout the home
Narrow, blocked pathways creating hazardous conditions for safe movement
Our Approach
️ Day 1: Safety Protocols & Site Preparation
Team arrived fully equipped with personal protective equipment (PPE) including respirators, gloves, and protective clothing
Air scrubbers and ventilation fans deployed to improve air quality and reduce odours during clearance
Hazardous waste and sharps safely contained and removed
Established a clear, room-by-room clearance plan prioritising safety and efficiency
♻️ Days 2-4: Clearance & Sorting
Removed over 6 tonnes of clutter, rubbish, and damaged materials
Items carefully sorted into:
✅ Family keepsakes and important documents preserved
♻️ Recyclable materials separated
General waste and biohazard materials disposed of in line with County Durham regulations
Removed contaminated furniture, carpets, and textiles
Collaborated with pest control professionals to treat rodent infestations and sanitise affected areas
Day 5: Deep Cleaning & Decontamination
Applied industrial-grade disinfectants and mould remediation treatments throughout the property
Thorough cleaning and sanitising of kitchen and bathroom areas
Carpet removal and floor treatment to eradicate embedded odours and contaminants
Final ozone treatment and fogging ensured elimination of airborne pathogens and stubborn odours
Outcome
Before:
Unsafe, cluttered environment posing serious health risks
Severe odour, pest infestation, and mould problems
Family overwhelmed and distressed by the task ahead
After:
Property fully cleared, sanitised, and safe for future use or sale
Odour-free, pest-free, and mould remediated environment
Family relieved and grateful for the compassionate, professional service
Client Testimonial
“Sophie’s Cleaning Company provided us with much-needed support during a very difficult time. Their team was professional, understanding, and thorough. We are so thankful for their help.”
– Mrs. K. Thompson, Byers Green
Why Choose Sophie’s Cleaning Company?
✅ Specialist hoarders clearance with trauma-informed, compassionate care
✅ Fully licensed, insured, and expert in biohazard waste management
✅ Discreet, respectful, and professional service tailored to your needs
✅ Serving Byers Green and all surrounding areas in County Durham
✅ Transparent pricing and flexible scheduling
Serving Byers Green & County Durham
If you’re facing a hoarding situation in Byers Green or nearby, Sophie’s Cleaning Company is your trusted partner for thorough, sensitive hoarders house clearance.
Contact us today for a confidential, no-obligation quote and compassionate support.
For Hoarders House Clearance In Byers Green – County Durham and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!
sophiescleaningcompany@yahoo.co.uk
07762469165
