Sophie’s Professional Hoarders House Clearance Service In Chilton – County Durham
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
Please CLICK HERE to see a full list of our cleaning services
Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
Read what our customers say HERE
Sophie’s Hoarders House Clearance Service Chilton – County Durham
Case Study: Hoarders House Clearance – Chilton, County Durham
Client: Private Family (Son of Occupant)
Service: Comprehensive Hoarders Clearance & Deep Biohazard Cleaning
Company: Sophie’s Cleaning Company
Location: Chilton, County Durham
Duration: 6 Days
Background
Sophie’s Cleaning Company was contacted by a family in Chilton, County Durham, urgently needing assistance to clear their father’s home. The gentleman had suffered from a long-term hoarding disorder, resulting in a severely cluttered and unsafe living environment that had become unmanageable for the family.
Following his relocation to a care facility, the family wanted to clear the property responsibly and sensitively, ensuring the preservation of sentimental belongings while removing hazardous waste and debris.
Initial Assessment
Our experienced clearance team visited the property promptly and carried out a thorough risk and needs assessment, noting:
Multiple rooms with floor-to-ceiling piles of newspapers, clothing, packaging, and household waste
A kitchen overwhelmed with expired food, mould, broken appliances, and blocked sinks
Bathrooms completely inaccessible due to clutter and showing severe damp and mould growth
Signs of rodent infestation, including droppings and damaged materials
Strong persistent odours permeating the property, complicating clearance
Blocked ventilation and narrow pathways creating health and safety risks
Our Approach
️ Day 1: Safety Preparation & Site Setup
The team arrived equipped with full PPE, including respirators, gloves, and protective suits
Installed air scrubbers and ventilation to improve air quality and reduce odours throughout the clearance process
Identified and safely contained hazardous materials, including sharps and biohazardous waste
Devised a detailed room-by-room clearance plan focusing on safety and efficiency
♻️ Days 2-5: Clearance & Sorting
Removed approximately 7 tonnes of clutter and waste
Sorted items into:
✅ Personal keepsakes and valuable documents carefully preserved
♻️ Recyclable materials
General waste and biohazardous materials
Disposed of contaminated furniture, textiles, and carpets in accordance with local regulations
Coordinated pest control measures to address rodent infestations
Ensured all waste disposal complied fully with County Durham environmental guidelines
Day 6: Deep Cleaning & Decontamination
Applied professional-grade disinfectants and mould remediation treatments
Thorough sanitisation of kitchen and bathroom surfaces
Removed carpets and treated flooring to eliminate odours and contaminants
Final fogging and ozone treatment to neutralise lingering odours and airborne pathogens
Outcome
Before:
Hazardous, cluttered living environment posing significant health risks
Severe odour and pest issues
Family feeling overwhelmed and unsure how to proceed
After:
Property fully cleared, cleaned, and sanitised to a high standard
Safe and odour-free environment ready for renovation or sale
Family relieved and grateful for the compassionate and professional service
Client Testimonial
“The team at Sophie’s Cleaning Company were incredible. They treated our father’s home with respect and care and took the time to preserve our family memories. Their professionalism and empathy made a tough situation much easier.”
– Mr. D. Fletcher, Chilton
Why Sophie’s Cleaning Company?
✅ Specialist hoarders clearance with trauma-informed care
✅ Licensed and insured with expertise in biohazard waste disposal
✅ Compassionate, discreet, and professional service
✅ Serving Chilton and all surrounding County Durham areas
✅ Transparent pricing and flexible scheduling
Serving Chilton & County Durham
If you are facing a hoarding situation in Chilton or nearby, Sophie’s Cleaning Company offers trusted, thorough, and sensitive hoarders house clearance services.
Contact us today for a free, confidential quote and compassionate assistance.