Sophie’s Professional Hoarders House Clearance Service In Cockfield – County Durham
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
Please CLICK HERE to see a full list of our cleaning services
Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Cockfield – County Durham
Case Study: Hoarders House Clearance – Cockfield, County Durham
Client: Private Family (Daughter of Occupant)
Service: Full Hoarders Clearance, Biohazard Decontamination & Deep Cleaning
Company: Sophie’s Cleaning Company
Location: Cockfield, County Durham
Duration: 5 Days
Background
Sophie’s Cleaning Company was contacted by a family from Cockfield, County Durham, who needed expert help clearing their mother’s home. The elderly woman had suffered from severe hoarding disorder for many years, leaving her three-bedroom terraced house heavily cluttered, unhygienic, and unsafe.
Following a hospital stay and subsequent relocation into assisted living, the family faced the overwhelming challenge of clearing out decades of accumulated possessions, rubbish, and hazardous waste. They sought a reliable cleaning company experienced in hoarders clearance with a compassionate approach.
Initial Inspection
During our initial visit, our specialist clearance team assessed the property and identified:
Rooms piled high with newspapers, clothing, old electronics, and household waste
The kitchen stacked with expired food, broken appliances, and mould-covered surfaces
Bathrooms inaccessible due to clutter and showing severe damp and black mould
Strong, persistent odours throughout the house linked to waste and smoke residue
Signs of rodent infestation and blocked ventilation points
Narrow, obstructed walkways making movement difficult and unsafe
Our Process
️ Day 1: Safety & Setup
Team arrived equipped with full personal protective equipment (PPE), including respirators and gloves
Air scrubbers and ventilation units installed to improve air quality and reduce odours
Conducted a thorough hazard check, safely containing sharps and biohazardous waste
Established a clear room-by-room clearance strategy
♻️ Days 2-4: Clearance & Sorting
Removed over 5.5 tonnes of waste and clutter in total
Items sorted carefully into:
✅ Family keepsakes and documents preserved
♻️ Recycling
General waste and biohazardous materials
Damaged furniture, textiles, and carpets removed and responsibly disposed of
Coordinated with pest control services to address rodent activity and contamination
Waste removal fully compliant with County Durham environmental and safety regulations
Day 5: Deep Cleaning & Decontamination
Applied industrial-grade disinfectants and mould treatments throughout the property
Kitchen and bathroom received intensive sanitisation and surface restoration
Removed carpets and treated subflooring to remove embedded odours and contaminants
Completed ozone treatment and fogging to neutralise airborne bacteria and stubborn odours
Outcome
Before:
Unsafe, cluttered living conditions posing health hazards
Severe odour, pest infestation, and mould problems
Family overwhelmed by scale and complexity of clearance
After:
Property fully cleared, cleaned, and disinfected to high standards
Safe, odour-free environment ready for renovation or sale
Family relieved and grateful for the dignified, professional service
Client Testimonial
“Sophie’s Cleaning Company transformed what felt like an impossible task into something manageable. Their team was respectful, efficient, and truly compassionate throughout. We couldn’t have asked for better help.”
– Mrs. J. Armstrong, Cockfield
Why Choose Sophie’s Cleaning Company?
✅ Specialist hoarders clearance with trauma-informed care
✅ Fully licensed and insured, with biohazard disposal expertise
✅ Compassionate, discreet, and professional service
✅ Serving Cockfield and all of County Durham
✅ Transparent pricing and flexible scheduling
Serving Cockfield & County Durham
If you need expert help with a hoarded property in Cockfield or nearby, Sophie’s Cleaning Company is your trusted partner for sensitive, thorough hoarders house clearance.
Contact us today for a confidential quote and compassionate service.