Sophie’s Professional Hoarders House Clearance Service In Cramlington – Northumberland
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Cramlington
Client Location: Cramlington, Northumberland
Service: Full Hoarder House Clearance & Deep Cleaning
Duration: 6 days
Team: 4 cleaning and clearance professionals
Client: Private homeowner’s daughter (identity withheld for privacy)
The Situation
In June 2025, Sophie’s Cleaning Company was contacted by the daughter of an elderly man who had been living alone in a three-bedroom semi-detached property in Cramlington, Northumberland. After her father had moved into care, she needed urgent help clearing the home, which had become severely hoarded over the past two decades.
The property was not just cluttered—it was overwhelmed with layers of possessions, rubbish, and organic decay. Access to certain rooms was restricted, there were health hazards including pest evidence, and utilities like the oven and bath hadn’t been used in years.
She was emotionally exhausted and didn’t know where to start. That’s where we came in.
Initial Visit & Risk Assessment
Within 24 hours of the initial enquiry, we arranged a discreet on-site visit. During our free assessment, we identified:
Floor-to-ceiling clutter in every room
Black bin bags filled with items stacked in hallways
Mould and water damage in the bathroom and kitchen
Dead rodents and droppings in the pantry area
Extremely poor air quality and odour
Fire risk due to blocked exits and overloaded sockets
We explained our step-by-step hoarder clearance process, provided a full written quote, and made sure the client understood we would be compassionate, non-judgemental, and discreet throughout.
️ The Process
Day 1–2: Sorting & Safe Clearance
We began by zoning the home and worked methodically to separate items into:
Keep: sentimental or valuable belongings (jewellery, documents, photos)
Recycle: old newspapers, plastics, cans, and electronics
Hazardous Waste: mould-affected soft furnishings, spoiled food, sharps
General Waste: everything else
Removed 3.8 tonnes of waste using licensed waste carriers
Took great care to recover personal items, including war medals and letters, which we returned to the family
Day 3–4: Deep Cleaning & Sanitation
Applied industrial-grade degreasers, odour neutralisers, and disinfectants
Removed all carpet and underlay due to contamination
Treated all walls and ceilings with anti-mould solution
Thoroughly cleaned kitchen appliances (some were salvaged), tiles, and bathroom fixtures
Carried out fogging and ozone treatment to purify air and remove deep-set odours
Day 5–6: Final Touches & Presentation
Wiped down and cleaned windows, skirting boards, internal doors, and light fittings
Sanitised touchpoints: handles, switches, bannisters
Carried out a final inspection with the client
Provided aftercare advice and recommendations for a decorator
✅ The Outcome
In just 6 days, Sophie’s Cleaning Company transformed a dangerously hoarded house into a habitable, clean, and sale-ready home. The client was visibly emotional at the difference:
“I couldn’t believe it was the same house. Sophie’s team were not only professional and efficient, but so kind and understanding. They never made me feel ashamed of my dad’s situation. I finally feel like I can move forward.”
— Client testimonial
The home was later listed for sale and valued £32,000 higher than expected due to its improved condition.
What Made This Job Unique?
Local knowledge: We’re based in Northumberland, so we know the layout and challenges of Cramlington homes
Emotional intelligence: The daughter was deeply affected by her father’s hoarding, and we supported her through it
Full-service approach: From removal to sanitation, we handled everything—safely, legally, and respectfully
Eco-friendly disposal: Over 65% of removed material was recycled
Why Choose Sophie’s Cleaning Company for Hoarder House Clearances?
Non-judgemental, trauma-informed staff
Fully insured and licensed waste disposal
Discreet vehicles (no logos upon request)
PPE-equipped teams trained in biohazard safety
Transparent pricing and written risk assessments
Serving Cramlington & Beyond
We’re proud to serve clients across Northumberland including Cramlington, Morpeth, Ashington, Bedlington, and surrounding villages. If you or someone you know is facing a hoarded home situation, please know you’re not alone—and help is just a call away.
Call Sophie’s Cleaning Company
Based in Northumberland | DBS-checked | Same-week availability
For Hoarders House Clearance In Cramlington – Northumberland and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!
sophiescleaningcompany@yahoo.co.uk
07762469165
