Sophie’s Professional Hoarders House Clearance Service In Crook – County Durham
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Crook – County Durham
Case Study: Hoarders House Clearance in Crook, County Durham
Client: Private Landlord
Service: Full Hoarders Clearance, Deep Sanitation & Property Reset
Company: Sophie’s Cleaning Company
Location: Crook, County Durham
Duration: 4 Days
Background
Sophie’s Cleaning Company was contacted by a private landlord who had recently regained possession of a two-bedroom mid-terrace house in Crook, following a lengthy eviction process. The outgoing tenant had lived in the property for over a decade, during which time they developed a hoarding disorder that had gone unnoticed.
After a brief walkthrough, the landlord was overwhelmed by the volume of clutter, odours, and the overall hazardous state of the home. Several other contractors had declined the job due to the extent of the mess and health risks involved. The landlord found Sophie’s Cleaning Company through a local referral and asked us to take on the challenge.
Initial Assessment & Client Brief
We arranged a same-week site visit to assess the property. The hoarding affected every room, with the kitchen and rear bedroom the worst impacted.
Key issues identified included:
Floor-to-ceiling piles of newspapers, junk mail, and clothing
Rotted food waste and broken appliances
Severe mould in the kitchen and bathroom
Animal faeces and signs of rodent infestation under flooring
Strong, persistent odours throughout the house
Fire hazards due to blocked exits and overloaded plug sockets
The client wanted the home cleared and sanitised so that renovation work could begin within one week. Time was critical — but so was doing the job thoroughly.
Our Process
Day 1: Safety First & Hazard Management
Our team of 5 arrived in full biohazard PPE with air filtration units, foggers, and specialist equipment
Entry points were cleared to allow for safe access and exit
Pest control was arranged after identifying nesting and droppings throughout the kitchen
The team triaged rooms based on safety, beginning in areas of high waste concentration
♻️ Days 2–3: Full Clearance & Responsible Disposal
Over two days, we removed and sorted approximately 5.2 tonnes of material, including:
Stacked magazines, unopened deliveries, and household items
Bags of decayed food and kitchenware contaminated with mould
Two broken fridges and a freezer with perished contents
Soiled mattresses, furniture, and flooring beyond salvage
All recyclable and general waste was separated and taken away by our licensed waste partners, in full compliance with Durham County Council regulations
Any personal or potentially sentimental items (e.g., photos, documents) were salvaged, cleaned, and returned to the landlord for safekeeping
Day 4: Deep Clean, Decontamination & Odour Neutralisation
After clearing, we carried out a full property deep clean using hospital-grade disinfectants
Mould treatment was applied to all affected areas (especially in the kitchen and bathroom)
Removed floor coverings that were heavily soiled and treated subfloor for odour and hygiene
Conducted fogging and ozone treatment to eliminate embedded smells
Disinfected and degreased walls, doors, sockets, and appliances (where salvageable)
Results
The transformation was substantial:
Before:
❌ Property inaccessible in places
❌ Pest infestation, strong odours, and biohazards
❌ Fire and health risk throughout the home
After:
✅ Entire property cleared and sanitised
✅ Pest risk removed and odour neutralised
✅ Ready for painting, re-carpeting, and re-letting
The landlord was stunned by the result — what had felt like an impossible task was resolved in just four days, with full compliance, minimal disruption, and complete discretion.
Client Testimonial
“I’d nearly given up on this property, to be honest. The smell, the mess — it felt impossible. Sophie’s Cleaning Company went above and beyond. They were fast, professional, and totally respectful. I was back in the property five days later with tradesmen starting work. Absolutely brilliant.”
– Mr. D. Lumsden, Landlord – Crook
Why Sophie’s Cleaning Company?
✅ Compassionate, trauma-informed approach
✅ Experienced with biohazard and hoarding-level cleanups
✅ Fully licensed waste carriers
✅ Quick turnaround with zero judgment
✅ Trusted locally across County Durham
Serving Crook & Beyond
Whether you’re a landlord, family member, housing association, or social worker, Sophie’s Cleaning Company is your go-to team for hoarders house clearance in Crook and the surrounding areas, including Willington, Howden-le-Wear, and Billy Row.
Call us today for a confidential consultation and fast, friendly service.
Let us help you restore space, dignity, and safety — one property at a time.
For Hoarders House Clearance In Crook – County Durham and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!
sophiescleaningcompany@yahoo.co.uk
07762469165
