Sophie’s Professional Hoarders House Clearance Service In Ellington – Northumberland
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
Read what our customers say HERE
Sophie’s Hoarders House Clearance Service Ellington Customer
Client Overview:
Sophie’s Cleaning Company was contacted by the niece of a gentleman in his late 70s residing in Ellington, Northumberland. The property had become severely cluttered over a period of more than 15 years. After the gentleman was moved into assisted living, the family reached out to us for a complete house clearance and deep clean, with the goal of preparing the property for potential sale.
Initial Contact & Assessment
The client was overwhelmed and unsure where to begin. Our team scheduled a free, no-obligation site visit within 48 hours of the initial call. During the assessment, we found:
All three bedrooms, the loft, and lounge were full of floor-to-ceiling clutter.
Large volumes of newspapers, unopened post, and expired food items were found throughout the house.
Signs of rodent activity and significant mould growth in the kitchen and bathroom.
Numerous personal and sentimental items were buried beneath layers of general waste.
We explained our hoarder-sensitive, discreet approach, and offered a clear, itemised quote for the clearance and cleaning process, which the family approved.
The Clearance Process
Day 1–3: Decluttering and Sorting
The clearance began with the use of labelled bins for general waste, recyclables, hazardous materials (e.g. expired medication), and items of potential value or sentiment.
Our team worked room by room, wearing PPE, and using specialist tools including industrial-strength bin liners, grabbers, and HEPA-filter vacuums.
We carefully preserved and set aside photo albums, documents, and valuable items, which were handed over to the family.
We removed over 3 tonnes of waste in total, including 28 bags of recyclable paper and cardboard and 14 electrical appliances.
Day 4: Deep Cleaning and Sanitisation
After clearance, we carried out a full deep clean:
Mould treatment on bathroom tiles and window sills using eco-friendly biocidal products.
Steam cleaning of carpets, with stain and odour treatment.
Degreasing and sanitising kitchen surfaces, appliances, and floors.
Fogging the entire property with a hospital-grade disinfectant to eliminate bacteria and lingering odours.
Day 5: Finishing Touches
We deodorised the home using citrus-based neutralisers.
Windows were washed inside and out.
All rooms were aired and inspected for final sign-off by the client.
Results & Client Feedback
The property was transformed from a hazardous, uninhabitable environment into a clean, safe, and presentable home within 5 working days. The family was relieved and emotional upon viewing the transformation. They were especially grateful for the respectful handling of personal belongings. The estate agent confirmed the property could now be listed for sale, with an estimated increase in value of £25,000 post-clearance.
“I can’t thank Sophie’s Cleaning Company enough. We didn’t know where to start, but Sophie’s team were professional, compassionate, and utterly thorough. They treated my uncle’s home with respect and gave us peace of mind. I highly recommend them to anyone facing a similar challenge.”
— Client (name withheld for privacy)
Key Takeaways
- Sensitive handling: Our trauma-informed approach ensures clients feel safe and supported.
- Efficiency: A full hoarder clearance and deep clean was completed in 5 days.
- Discretion: No company-branded vans were used during this clearance, respecting the client’s request for privacy in the small village of Ellington.
- Eco-conscious: We recycled over 60% of the waste materials removed.
Service Area Highlight: Ellington, Northumberland
This case exemplifies our specialised services in rural and coastal communities like Ellington, where hoarder cleanups require both logistical care and community sensitivity. Our team is local, insured, and DBS-checked, making us a trusted choice for Northumberland families dealing with complex cleanups.
For Hoarders House Clearance In Ellington – Northumberland and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!
sophiescleaningcompany@yahoo.co.uk
07762469165
