Sophie’s Professional Hoarders House Clearance Service In Evenwood – County Durham
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Evenwood – County Durham
Client: Private Landlord
Service Provided: Full Hoarders House Clearance & Deep Clean
Company: Sophie’s Cleaning Company
Location: Evenwood, County Durham
Duration: 4 days
Background
Sophie’s Cleaning Company was contacted by a private landlord who owned a two-bedroom terraced property in Evenwood, County Durham. The property had recently been vacated by a long-term tenant who had been living with hoarding disorder. Over the years, the house had become severely cluttered with items ranging from newspapers, clothing, and electronics to perishable waste and animal remains.
The landlord needed the house cleared and deep cleaned urgently in order to put it back on the rental market. Several cleaning companies had turned down the job due to the scale and sensitivity of the situation.
Initial Assessment
Upon arrival, our trained team carried out a thorough on-site assessment, taking photographs (with permission), identifying potential hazards, and evaluating what specialist equipment would be needed.
Key challenges included:
Waist-high clutter throughout most rooms
Biological hazards (mould, animal waste, and rotting food)
Limited access to key areas (bathroom and kitchen were blocked)
Presence of sharp objects and broken furniture
Risk of pest infestation
The priority was to ensure health and safety compliance while approaching the task with empathy and professionalism.
Our Process
Day 1: Health & Safety, Zoning, and PPE
Our team arrived in full hazmat-grade PPE, equipped with respirators, gloves, and biohazard-safe disposal kits.
The property was divided into zones to ensure systematic clearance.
Biohazards were marked and dealt with first to make the space safe for the rest of the work.
Day 2-3: Hoard Clearance & Disposal
All non-salvageable items were removed and disposed of responsibly in line with Durham County Council regulations.
Items with sentimental or financial value were set aside as agreed with the landlord.
We removed over 4 tonnes of waste, including:
Rotten food
Water-damaged furniture
Broken electricals
Piles of unsorted recyclables and rubbish
A pest control team was brought in as a precautionary measure.
Day 4: Deep Cleaning & Deodorising
Once clear, the team carried out a deep clean, including:
Industrial carpet cleaning (two rooms were salvageable)
Anti-microbial surface treatment
Disinfection of all walls, skirting boards, and kitchen units
Deep sanitation of the bathroom, which was heavily soiled
We used fogging machines to eliminate lingering odours and bacteria, leaving the house fresh and habitable.
Results
The transformation was dramatic.
Before: A hazardous, cluttered property that was uninhabitable and devalued.
After: A safe, sanitised, and clean home ready for repainting and light refurbishment.
The landlord was able to have estate agents in the next week and listed the property shortly after. It was rented within three weeks.
Client Feedback
“I cannot praise Sophie’s Cleaning Company enough. The situation was overwhelming and honestly heartbreaking, but Sophie and her team handled it with incredible professionalism and care. I would not have been able to restore this property without them.”
– Mr. Hughes, Landlord
Why Choose Sophie’s Cleaning Company for Hoarders House Clearance?
Fully trained in trauma and biohazard cleaning
Discreet, non-judgmental service
Environmentally responsible waste disposal
Local, trusted, and professional
Need help with a similar property in Evenwood or County Durham?
Call Sophie’s Cleaning Company today for a confidential consultation.