Sophie’s Professional Hoarders House Clearance Service In High Spen – Tyne And Wear
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service High Spen
Client: Concerned Family Member
Location: High Spen, Tyne and Wear
Property: 2-Bedroom Semi-Detached House
Service: Full Hoarder Clearance, Deep Cleaning, Biohazard Removal, Odour Neutralisation, Waste Disposal
Duration: 4 Days
Team: 3 Specialist Cleaners
Project Overview
In August 2025, Sophie’s Cleaning Company was contacted by a worried family to assist with a hoarding situation at a property in High Spen. The house had become dangerously cluttered over several years, leading to blocked exits, pest infestations, and severe hygiene issues. The family wanted a professional, sensitive, and comprehensive clearance service to restore safety and cleanliness to the home.
Project Objectives
Safely and thoroughly remove hoarded items and accumulated rubbish
Identify and preserve important documents, valuables, and sentimental belongings
Conduct deep biohazard cleaning and sanitisation to meet health standards
Neutralise persistent odours from waste, mould, and dampness
Prepare the property for future use, sale, or renovation
Initial Inspection Findings
Living spaces filled with piles of newspapers, clothing, packaging, and damaged furniture
Kitchen contaminated with spoiled food waste attracting pests
Bathroom with extensive mould growth and damp damage
Blocked pathways creating serious safety hazards
Strong musty and ammonia-like odours throughout the house
Our 4-Day Clearance & Cleaning Process
Day 1: Health & Safety Setup
Team equipped with full PPE including respirators and gloves
Air filtration units installed to improve indoor air quality
Created safe and clear access routes through cluttered rooms
Days 2-3: Systematic Decluttering
Sorted belongings into four categories:
Keep: Important personal items and valuables carefully preserved
Donate: Usable household goods set aside for charity
Recycle: Electronics and recyclable materials separated
Dispose: Over 4 tonnes of rubbish and hazardous waste professionally removed
Coordinated with pest control specialists for infestation management
Treated all personal belongings with respect and care
Day 4: Deep Cleaning and Odour Neutralisation
Applied hospital-grade disinfectants to all surfaces
Steam cleaned floors, walls, fixtures, and furniture
Treated mould-affected areas and sanitised kitchen and bathroom thoroughly
Utilised ozone treatment and enzymatic cleaners to remove stubborn odours
Final wipe-down and ventilation completed
⚠️ Challenges
Severe clutter limiting access and visibility
Persistent odours requiring specialised treatments
Emotional sensitivity in handling cherished possessions
Pest infestations requiring professional intervention
✅ Project Outcomes
Complete clearance and responsible disposal of hoarded materials
Property restored to a safe, hygienic, and odour-free condition
Valuables and sentimental items preserved and returned to the client
Client extremely satisfied with the professional and compassionate service
Client Testimonial
“Sophie’s Cleaning Company handled this challenging situation with great professionalism and empathy. Their team made a difficult process manageable for our family.”
— S. Walker, High Spen
Why Choose Sophie’s Cleaning Company?
Specialists in hoarder clearance with trauma-informed, compassionate care
Fully licensed, insured, and environmentally compliant
Local Tyne and Wear experts with prompt response times
Discreet, respectful, and understanding approach
Trusted by families, social workers, landlords, and legal professionals
Need Hoarder Clearance in High Spen?
If you or a loved one need expert hoarder clearance, Sophie’s Cleaning Company offers thorough, empathetic, and professional services tailored to your unique needs.
Contact us today