Sophie’s Professional Hoarders House Clearance Service In Lanchester – County Durham
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Lanchester – County Durham
Client: Private Family (Property to Be Sold)
Service: Full Hoarder Clearance & Deep Property Clean
Location: Lanchester, County Durham
Duration: 4 Days
Team Size: 5 Cleaning and Clearance Professionals
Background
Sophie’s Cleaning Company was contacted by the family of a recently deceased gentleman in Lanchester, County Durham. The man had lived in the same three-bedroom home for over 50 years, and as he aged, he developed hoarding behaviours that made the home increasingly unsafe. Following his passing, the family hoped to sell the property but were overwhelmed by the scale of clutter and disrepair.
They needed a team they could trust to clear the home with care and respect—someone who would preserve sentimental belongings while restoring the home to a clean and presentable condition.
The Situation
When our team arrived, the property had the following issues:
Significant accumulation of newspapers, clothing, books, and general clutter in every room
Rotting food in the kitchen and signs of pest activity in cupboards
Mould and moisture damage in the bathroom and near windows
Personal paperwork, military memorabilia, and family heirlooms buried under clutter
Fire hazards due to blocked exits and overloaded electrical points
Intense musty odours and poor ventilation throughout the house
The emotional weight for the family was clear—they needed a company who would approach the task not only professionally but compassionately.
Our Process
1. Family Consultation & Safety Assessment
Met with the client’s daughter and son-in-law to understand which items were important to recover (photos, medals, documents).
Conducted a full site risk assessment and agreed on a 4-day clearance and sanitation schedule.
Created a plan to methodically sort, remove, clean, and recover valuables.
2. Systematic Clearance & Sorting
Removed over 130 bags of general waste, clothing, and food waste.
Set aside and carefully boxed personal effects, including military medals, vintage postcards, and family photo albums.
Disposed of broken appliances and unsafe furniture in compliance with County Durham waste regulations.
Worked closely with the family during the process to ensure emotional comfort.
3. Deep Cleaning & Odour Removal
Steam cleaned kitchen surfaces, worktops, appliances, and floors using industrial-grade degreasers.
Treated mould on walls and in bathrooms with safe, effective fungicide.
Deodorised the entire house using ozone machines and air purifiers to eliminate persistent smells.
Sanitised all high-contact areas and made the space ready for valuation and resale.
4. Final Report & Handover
Presented the family with a full photographic before-and-after portfolio.
Recovered and returned personal keepsakes in sealed containers.
Offered an optional final sparkle clean before viewings or estate agent visits.
The Result
The house was completely transformed. Once a property filled with clutter and uncertainty, it was now fresh, clean, and ready for market. The family was overjoyed with how many memories and keepsakes were salvaged in the process.
Client Testimonial
“I honestly don’t know how we would’ve done this without Sophie’s Cleaning Company. They handled every part of this difficult process with professionalism and genuine kindness. They didn’t just clear a house—they helped us bring closure. Thank you so much.”
– Caroline T., Daughter of Homeowner, Lanchester
Why Choose Sophie’s Cleaning Company?
✅ Compassionate Hoarding Specialists
✅ Fully Insured, Licensed Waste Carriers
✅ Discreet, Professional, and Respectful Approach
✅ Trusted by Families Across County Durham for Sensitive Clearances
Need Help in Lanchester or the Surrounding Area?
Contact Sophie’s Cleaning Company today for a confidential, no-obligation consultation.
Professional service. Personal care. Powerful results.
For Hoarders House Clearance In Lanchester – County Durham and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!
sophiescleaningcompany@yahoo.co.uk
07762469165
