Sophie’s Professional Hoarders House Clearance Service In Leadgate – County Durham
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Leadgate – County Durham
Client: Private Homeowner (Elderly Relative Intervention)
Service: Hoarder House Clearance & Full Deep Clean
Location: Leadgate, County Durham
Duration: 4 Days
Team Size: 4 Trained Hoarder Clearance Experts
Project Overview
Sophie’s Cleaning Company was contacted by a concerned family whose elderly relative had been living alone in a deteriorating property in Leadgate, County Durham. The client’s aunt had been struggling with hoarding disorder for many years, and the home had become unsafe and unsanitary. With the relative now in assisted living, the family wanted to respectfully clear the property and prepare it for sale.
This project required not just physical clearance and sanitation, but also emotional sensitivity, as the family hoped to preserve meaningful belongings while restoring the home.
The Challenge
Upon our initial walkthrough, the three-bedroom semi-detached property presented several challenges:
Floor-to-ceiling clutter in living spaces and hallways
Rotten food, dirty dishes, and pest activity in the kitchen
Damp and mould throughout the bathroom and utility areas
Fire risks due to paper and flammable materials near heat sources
Foul odours and poor ventilation
Family heirlooms, paperwork, and sentimental items buried among the clutter
The family had attempted to start clearing but quickly became overwhelmed, unsure of how to deal with biohazards, waste disposal, or emotional stress.
Our Step-by-Step Solution
1. Compassionate Consultation & Risk Assessment
We met with the family onsite and walked through the property with discretion.
Our team completed a full risk assessment and devised a 4-day work plan.
We listened to the family’s requests for items they hoped to recover (photos, documents, keepsakes).
2. Structured Clearance
Cleared over 110 bags of general waste, recyclables, and perishable goods.
Carefully sorted items for salvage, including jewellery, war medals, and handwritten letters.
Used PPE and controlled the workspace with hazard signage to maintain safety.
Coordinated proper waste disposal through licensed waste carriers.
3. Deep Clean & Restoration
Conducted a top-to-bottom deep clean using industry-standard disinfectants and deodorisers.
Steam cleaned floors and soft furnishings where possible.
Treated mould and mildew in kitchen, bathroom, and behind large furniture.
Neutralised odours with fogging machines and ozone purification.
4. Aftercare Support & Reporting
Delivered a full photographic before-and-after report to the family.
Created an itemised list of recovered personal items.
Offered optional ongoing cleaning support for viewings or resale preparation.
The Result
After just four days, the property was transformed from an overwhelming hoarding situation into a clean, fresh, and functional space ready for valuation and listing. The family were able to recover treasured items and felt a sense of peace knowing the job was handled respectfully and thoroughly.
Client Testimonial
“We were emotionally and physically exhausted before we called Sophie’s Cleaning Company. They were incredible—compassionate, professional, and unbelievably efficient. The house looks completely different, and we’ve finally got closure. Thank you from the bottom of our hearts.”
– Claire R., Niece of Homeowner, Leadgate
Why Sophie’s Cleaning Company?
✅ Hoarding Clearance Specialists with a Compassionate Approach
✅ Fully Insured & Licensed for Waste Disposal
✅ Biohazard Cleaning & Odour Neutralisation Expertise
✅ Trusted by Families Across County Durham
Need Help in Leadgate or Surrounding Areas?
Contact Sophie’s Cleaning Company for a confidential consultation.
Let us help you clear the past and restore peace of mind.
For Hoarders House Clearance In Leadgate – County Durham and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!
sophiescleaningcompany@yahoo.co.uk
07762469165
