Sophie’s Professional Hoarders House Clearance Service In Long Benton – Tyne And Wear
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Long Benton
Client: Concerned Family Member
Location: Longbenton, Tyne and Wear
Property: 3-Bedroom Semi-Detached House
Service: Full Hoarder Clearance, Deep Cleaning, Biohazard Removal, Odour Neutralisation, Waste Disposal
Duration: 5 Days
Team: 4 Specialist Cleaners
Project Overview
In August 2025, Sophie’s Cleaning Company was commissioned by a family to clear a Longbenton home severely affected by hoarding. Years of accumulation had led to unsafe and unsanitary living conditions, including blocked exits, pest infestations, and strong odours. The client required a thorough and sensitive clearance and cleaning service to make the property safe and habitable again.
Project Objectives
Remove all hoarded items and accumulated rubbish safely
Identify and preserve important documents, valuables, and sentimental belongings
Perform deep biohazard cleaning and sanitisation
Neutralise persistent odours caused by decay and dampness
Prepare the property for future use or sale
Initial Inspection Findings
Rooms filled floor to ceiling with newspapers, clothes, packaging materials, and damaged furniture
Kitchen contaminated with rotting food waste and evidence of rodent activity
Bathroom exhibiting mould growth, moisture damage, and unsanitary conditions
Strong musty, ammonia-like odours permeating the house
Blocked pathways making access difficult and hazardous
Our 5-Day Clearance & Cleaning Process
Day 1: Health and Safety Measures
Team fully equipped with PPE including respirators, gloves, and protective suits
Installed air filtration systems to improve air quality during clearance
Cleared initial access routes for safe movement and sorting
Days 2-3: Systematic Clearance
Categorised items into:
Keep: Important personal belongings and valuables carefully preserved
Donate: Usable household goods set aside for charity donation
Recycle: Electronics and recyclable materials sorted
Dispose: Over 6 tonnes of hazardous waste and rubbish professionally removed
Worked closely with pest control professionals to manage infestations
Treated all items with care and respect to the client’s wishes
Day 4: Deep Cleaning and Sanitisation
Applied hospital-grade disinfectants to all surfaces
Steam cleaned floors, walls, furniture, and fixtures
Treated mould-affected areas and sanitised kitchen and bathroom
Biohazard cleaning performed to meet health and safety standards
Day 5: Odour Neutralisation and Final Inspection
Utilised ozone treatment and enzymatic cleaners to eradicate persistent odours
Completed final wipe-downs and ventilation
Provided the client with before-and-after photos and full waste disposal documentation
⚠️ Challenges
Severely cluttered rooms limiting access and visibility
Lingering odours requiring multiple specialised treatments
Emotional sensitivity in handling cherished possessions
Rodent infestation requiring pest control intervention
✅ Results
Complete clearance and responsible disposal of all hoarded materials
Property restored to a safe, clean, and odour-free condition
Valuable and sentimental items preserved and returned to the client
Client expressed full satisfaction with our professional, compassionate service
Client Testimonial
“Sophie’s Cleaning Company transformed what seemed like an impossible task into a smooth, respectful process. Their team’s kindness and professionalism made all the difference.”
— M. Thompson, Longbenton
Why Choose Sophie’s Cleaning Company?
Specialist hoarder clearance with trauma-informed, compassionate care
Fully licensed, insured, and environmentally compliant
Local Tyne and Wear experts with quick response times
Discreet and respectful approach to every job
Trusted by families, social workers, landlords, and legal professionals
Need Hoarder Clearance in Longbenton?
If you or a loved one are struggling with hoarding, Sophie’s Cleaning Company offers expert, empathetic, and thorough clearance services tailored to your needs.
Contact us today