Sophie’s Professional Hoarders House Clearance Service In Medomsley – County Durham
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Medomsley – County Durham
Client: Adult Social Services Referral
Service: Hoarder’s House Clearance & Deep Sanitisation
Location: Medomsley, County Durham
Duration: 3.5 Days
Team Size: 4 Hoarding Clearance Specialists
Background
Sophie’s Cleaning Company was approached by a local authority adult social services team to assist in a sensitive case involving a vulnerable adult living in extreme hoarding conditions. The resident, who had recently been relocated for health and safety reasons, left behind a severely cluttered and unsanitary two-bedroom bungalow in Medomsley, County Durham.
The priority was to clear the property safely, preserve any important belongings, and restore the home to a habitable condition so it could either be returned to the resident or repurposed by the council.
The Situation
The bungalow had become almost uninhabitable due to years of hoarding behaviour. Specific challenges included:
Rooms blocked by stacks of clothing, food packaging, old newspapers, and miscellaneous rubbish
Strong ammonia odour due to accumulated pet waste
Significant mould in the kitchen and bathroom areas
Rodent droppings and insect infestations
Important personal documents and prescription medication buried in clutter
Electrical and fire hazards from overloaded sockets and blocked exits
This project required a methodical, respectful, and safety-first approach due to both the psychological sensitivity and physical risks.
Our Approach
1. Discreet Site Visit & Planning
Carried out a discreet inspection with the social worker present.
Developed a structured plan including clearance, deep cleaning, and deodorisation.
Provided PPE for all staff and ensured compliance with biohazard protocols.
Identified priority areas to search for important documents, IDs, and personal effects.
2. Clearance & Sorting
Removed over 100 bags of waste, including food waste, packaging, broken items, and general debris.
Carefully sorted and boxed up important items such as legal papers, clothing, and family photos.
Coordinated removal of bulk items including damaged furniture and carpets.
Worked alongside pest control to treat rodent and insect activity during the process.
3. Deep Cleaning & Sanitisation
Used industrial-strength disinfectants and bio-enzymatic cleaners to treat all surfaces.
Decontaminated kitchen and bathroom with steam and fogging equipment.
Carried out mould treatment in key problem areas.
Completed an ozone treatment to neutralise persistent odours.
4. Final Report & Follow-Up
Provided social services with a full photographic report and clearance documentation.
Offered aftercare cleaning packages for the resident’s potential return.
Hand-delivered recovered personal items to the care team with full inventory.
The Result
The transformation was profound. A property once considered unsafe was restored to a hygienic and safe environment. Social services commended our team for professionalism, speed, and sensitivity. The resident was given the option to return after occupational therapy review, and the council had confidence that the property was once again fit for use.
Social Worker Feedback
“The team at Sophie’s Cleaning Company handled this delicate case with complete professionalism and care. They were incredibly respectful of the resident’s dignity while working quickly and safely. Their support made a real difference to both our team and the individual involved.”
– J. Whitmore, Adult Social Worker, County Durham
Why Sophie’s Cleaning Company?
✅ Hoarding Clearance Specialists Trained in Trauma-Informed Care
✅ Biohazard & Pest-Aware Deep Cleaning Procedures
✅ Fully Insured & Licensed Waste Removal
✅ Trusted by Local Authorities & Housing Associations
Need help with a hoarder property in Medomsley or nearby?
Contact Sophie’s Cleaning Company today for confidential support and a no-obligation quote.
Respectful. Reliable. Remarkable results.
For Hoarders House Clearance In Medomsley – County Durham and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!
sophiescleaningcompany@yahoo.co.uk
07762469165
