Sophie’s Professional Hoarders House Clearance Service In Penshaw – Tyne And Wear
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
Please CLICK HERE to see a full list of our cleaning services
Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
Read what our customers say HERE
Sophie’s Hoarders House Clearance Service Penshaw
Client: Concerned Relative
Location: Penshaw, Tyne and Wear
Property: 2-Bedroom Terraced House
Service: Full Hoarder Clearance, Deep Cleaning, Biohazard Removal, Odour Neutralisation, Waste Disposal
Duration: 4 Days
Team: 3 Specialist Cleaners
Project Overview
In August 2025, Sophie’s Cleaning Company was contacted by a family member concerned about an elderly relative living in Penshaw whose hoarding had created unsafe and unsanitary living conditions. The property was heavily cluttered with personal belongings and waste, posing health and safety risks. The family wanted a professional clearance and sanitisation to restore the home’s safety before their loved one moved into supported accommodation.
Project Objectives
Safely remove hoarded items and accumulated waste from the property
Identify and preserve important documents, photos, and valuables
Perform thorough deep cleaning and biohazard removal
Eliminate odours caused by rubbish and damp conditions
Prepare the property for future sale or habitation
Initial Inspection
Our initial assessment revealed:
Living room and bedrooms piled high with newspapers, clothes, packaging materials, and damaged furniture
Kitchen contaminated with spoiled food waste and evidence of rodent activity
Bathroom showing signs of mould, moisture damage, and unhygienic surfaces
Strong musty and ammonia odours throughout the house
Blocked access routes due to excessive clutter
Our 4-Day Clearance & Cleaning Process
Day 1: Safety Measures and Access Preparation
Team fully equipped with PPE including respirators, gloves, and suits
Installed air filtration systems to improve indoor air quality
Cleared pathways to enable safe movement and sorting
Days 2-3: Systematic Clearance
Categorised items into:
Keep: Important and sentimental belongings secured
Donate: Usable household items set aside for charity
Recycle: Electronics and recyclable materials sorted
Dispose: Over 5 tonnes of contaminated waste safely removed
Delicate handling of personal items to avoid damage
Coordinated with pest control experts to manage infestation
Day 4: Deep Cleaning and Odour Treatment
Applied hospital-grade disinfectants on all surfaces
Steam cleaned floors, walls, fixtures, and furniture
Treated mould-affected areas and sanitised kitchen and bathroom
Used ozone treatment and enzymatic cleaners to neutralise odours
Final wipe-down and airing of all rooms
⚠️ Challenges
Extremely cluttered rooms restricting access and visibility
Persistent odours requiring multiple treatments
Sensitive and respectful handling of personal belongings
Rodent infestation requiring professional pest control
✅ Results
Full clearance and responsible disposal of hoarded materials
Property restored to a safe, clean, and odour-free condition
Important items carefully preserved and returned to the client
Client expressed gratitude for professional and compassionate service
Client Testimonial
“Sophie’s Cleaning Company handled a very difficult job with care and professionalism. Their team made the clearance and cleaning process stress-free for our family.”
— J. Ellis, Penshaw
Why Choose Sophie’s Cleaning Company?
Specialist hoarder clearance and trauma-informed cleaning experts
Fully licensed, insured, and compliant with environmental regulations
Local Tyne and Wear team providing fast and reliable service
Compassionate, discreet, and respectful approach to every job
Trusted by families, social workers, landlords, and legal professionals
Need Hoarder Clearance in Penshaw?
If you or a loved one are facing a hoarding challenge, Sophie’s Cleaning Company offers expert, empathetic, and thorough clearance services customised to your needs.
Contact us now
For Hoarders House Clearance In Panshaw – Tyne And Wear and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!
sophiescleaningcompany@yahoo.co.uk
07762469165
