Sophie’s Professional Hoarders House Clearance Service In Spennymoor – County Durham
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Spennymoor – County Durham
Client Name: Confidential
Location: Spennymoor, County Durham
Service Provided: Full Hoarder House Clearance & Deep Cleaning
Duration: 3 Days
Team Size: 4 Specialists
Date: June 2025
Background
In early June 2025, Sophie’s Cleaning Company was contacted by the niece of an elderly man living in Spennymoor, County Durham. Her uncle had developed severe hoarding habits over the last decade, filling every room of his semi-detached home with newspapers, food packaging, broken electronics, and miscellaneous clutter. There were also signs of pest infestation and damp damage. The client urgently needed the property cleared and cleaned to a safe and habitable condition so it could be assessed for social care and potential resale.
Challenges Faced
Extreme Clutter: Every room was densely packed, some areas to the ceiling. Access was blocked in parts of the kitchen and upstairs bedrooms.
Biohazards: Decomposing food waste, mold growth, and rodent droppings presented health risks.
Emotional Sensitivity: The client was emotionally distressed and concerned about preserving any potentially valuable or sentimental items.
Time Constraints: The family required the job completed within three days due to upcoming social services inspection.
Our Approach
Initial Assessment & Planning:
Our lead team member conducted a free site inspection and risk assessment. We discussed the client’s priorities, health and safety requirements, and arranged proper waste disposal logistics with County Durham Council-approved facilities.
Item Sorting & Sensitivity:
We worked side-by-side with the family to sort through the items. All sentimental and valuable belongings – such as photos, documents, and jewelry – were carefully set aside. We used color-coded bins to differentiate between general waste, recyclables, salvageable items, and biohazards.
Professional Clearance:
Over three days, we cleared over 5 tonnes of waste. Heavy lifting was done safely using protective gear and equipment. We ensured strict hygiene measures and odor control throughout.
Deep Cleaning & Sanitisation:
After clearance, our team conducted a top-to-bottom deep clean, including:
Carpet and upholstery steam cleaning
Anti-bacterial sanitisation of all surfaces
Mould and damp treatment in the bathroom and kitchen
Air purification using ozone machine to eliminate lingering odours
Final Walkthrough & Recommendations:
The client was invited to inspect the property post-clean. We provided a short report highlighting areas that might benefit from light repair or repainting. The transformation left the client overwhelmed with relief and gratitude.
Before & After (Visual Impact)
“It looked like a completely different house – we could finally see the floor and walls again for the first time in years.” – Client Testimonial
Results
Property fully cleared and sanitised within 3 days
All biohazards and pest risks removed
Sentimental items safely recovered
Client rated us 5 stars and referred two new customers
⭐ Why Choose Sophie’s Cleaning Company?
At Sophie’s Cleaning Company, we combine professionalism with compassion. We understand that hoarding situations are often deeply personal and emotionally challenging. Our team is discreet, respectful, and trained in trauma-informed cleaning services. Whether it’s a small cluttered flat or a full property clearance, we deliver results with dignity and care.
Need Help with a Hoarded Property in County Durham?
Call Sophie’s Cleaning Company today for a free quote and no-judgement consultation. We’re here to help, every step of the way.
For Hoarders House Clearance In Spennymoor – County Durham and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!
sophiescleaningcompany@yahoo.co.uk
07762469165
