Sophie’s Professional Hoarders House Clearance Service In Sunniside – Tyne And Wear
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Sunniside
Client: Private Landlord
Location: Sunniside, Tyne and Wear
Property Type: 2-Bedroom First-Floor Flat
Service Provided: Full Hoarder Clearance, Deep Cleaning, Biohazard Treatment, Pest Control & Odour Removal
Duration: 4 Days
Team Size: 3 Operatives
Background
In July 2025, Sophie’s Cleaning Company was contacted by a landlord in Sunniside, Tyne and Wear, after a long-term tenant vacated a property following eviction proceedings. Upon gaining access, the landlord discovered that the flat was in a severe state of hoarding and disrepair, with waste, perishable items, broken appliances, and signs of rodent activity throughout.
The landlord needed the property cleared, deep cleaned, and sanitised urgently in order to begin repairs and prepare it for re-letting.
Client Objectives
Complete a full property clearance including all waste, damaged furniture, and hoarded items
Recover any documentation or items of value for legal reasons
Eliminate all biohazards, pest traces, and ingrained odours
Prepare the flat for renovation, ensuring it passed basic safety and hygiene inspections
Initial Property Assessment
Upon arrival, our team conducted a risk assessment and found:
Piles of rubbish and furniture obstructing every room, particularly in the hallway and kitchen
Food waste and containers that had attracted flies and rodents
Bathroom was unsanitary with signs of human waste and water damage
Walls and floors heavily stained and discoloured from long-term neglect
Strong, stale odour throughout the property exacerbated by poor airflow
Electrical sockets and radiators blocked or inaccessible due to clutter
We recommended a 4-day structured clearance and cleaning plan, including pest control and odour treatment.
Our 4-Day Process
Day 1 – Initial Setup & Safe Access
All team members wore full PPE: hazmat suits, respirators, gloves, and boots
Set up industrial air purifiers and began ventilation
Created access routes through main areas to allow safe entry and exit
Arranged licensed skip for on-site waste removal
Day 2 – Clearance of Hoarded Materials
We applied our Keep, Recycle, Dispose method:
Category Action Taken
Keep Retrieved: tenancy documents, identification papers, keys, and utility records
Recycle Safely removed and sorted glass, metal, and small appliances
Dispose Removed 3.7 tonnes of general waste, rotting food, broken furniture, and contaminated items
✔️ Pest control contractor treated the kitchen and bathroom for active rodent signs
✔️ All contents legally disposed of using approved waste transfer services
Day 3 – Biohazard Clean & Decontamination
Used industrial-strength disinfectants (EN1276 standard) throughout kitchen and bathroom
Steam cleaned all hard surfaces, including floors, counters, and internal doors
Treated mould on bathroom ceiling and behind appliances
Removed and disposed of contaminated flooring and curtains
Began ozone fogging treatment to break down persistent odours
Day 4 – Final Detailing & Documentation
Final wipedown of all reachable surfaces and window frames
Interior windows cleaned
Deodorised all rooms using eco-friendly enzymatic solutions
Provided the landlord with:
A full before-and-after photo report
Waste transfer certification
Pest control treatment report
Completion certificate for insurance and record keeping
⚠️ Key Challenges
Health hazards: Decomposing food, rodent droppings, and stagnant water required special handling
Access difficulty: Several areas were blocked with stacked items and required slow, careful navigation
Time pressure: The landlord had contractors scheduled for renovations immediately after our work, so timing was critical
Odour control: Required two full fogging cycles due to the extent of long-standing contamination
✅ The Results
100% of hoarded waste removed and safely disposed of
Flat fully sanitised and left safe for maintenance teams
All odours neutralised — no lingering smell upon entry
Key documents retrieved and returned
Landlord impressed with speed, discretion, and professionalism
Client Testimonial
“Sophie’s Cleaning Company did an incredible job. The property was in a terrible state and I didn’t know where to begin, but Sophie and her team took care of everything. The place was unrecognisable after they’d finished. Professional, quick, and no judgement — I’d recommend them to any landlord or property manager.”
— D. Lawson, Landlord, Sunniside
Why Sophie’s Cleaning Company?
✅ Specialists in hoarder clearances, trauma cleaning, and biohazard removal
✅ Fully licensed and insured waste carriers
✅ Local team with deep experience in Tyne and Wear properties
✅ Compassionate, discreet, and efficient service
✅ Trusted by landlords, housing officers, social workers, and families
Need Help With a Hoarded Property in Sunniside?
We understand hoarding cases are not just physically challenging — they’re often emotionally overwhelming. At Sophie’s Cleaning Company, we offer non-judgemental, respectful, and discreet hoarder clearance services tailored to your needs.
Based in Tyne and Wear — proudly serving Sunniside, Whickham, Gateshead, and Newcastle
Call Sophie today
For Hoarders House Clearance In Sunniside – Tyne And Wear and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!
sophiescleaningcompany@yahoo.co.uk
07762469165
