Sophie’s Professional Cleaning Service In Billy Row – County Durham
Sophie’s House Cleaning provide honest and reliable domestic cleaners for all your housework chores in homes. Everything we do is designed to serve your cleaning needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Professional Cleaning Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
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- Deep clean & more…
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Sophie’s Professional Cleaning Service in Billy Row – County Durham
Location: Billy Row, County Durham
Service Type: Post-Illness Deep Clean
Property Type: 2-Bedroom Bungalow
Background and Circumstances
In February 2025, Sophie’s Cleaning Company was contacted by Mrs. Teresa Lamb, a retired resident of Billy Row, following a prolonged period of illness that left her unable to maintain her home. After recovering from surgery and several weeks of limited mobility, Teresa wanted a fresh start — both physically and mentally — by having her home professionally cleaned from top to bottom.
The 2-bedroom bungalow had built up dust, bathroom limescale, kitchen grease, and cluttered corners. Teresa specifically requested a deep, respectful clean that would help her feel settled and uplifted in her home again, without feeling like anything personal was being moved or discarded.
Cleaning Objectives
- Restore cleanliness and freshness throughout the property
- Focus on sanitation in the kitchen and bathroom
- Handle personal belongings with care and respect
- Create a safe, dust-free environment for post-recovery living
- Leave the property with a sense of calm and comfort
What We Cleaned
1. Kitchen:
- Degreased the oven, hob, and extractor fan
- Wiped all cupboard fronts and cleaned inside key storage areas
- Sanitised sink, draining board, and tiled backsplash
- Cleaned and polished countertop surfaces
- Mopped vinyl floor and treated it with a neutralising solution
2. Bathroom:
- Removed limescale from taps, tiles, and toilet bowl
- Cleaned the bath and sink thoroughly
- Polished chrome fittings and disinfected handles and high-touch areas
- Wiped the mirror and aired the room to remove residual damp smell
3. Living Room:
- Vacuumed under furniture and around skirting boards
- Polished side tables, TV unit, and wooden ornaments
- Cleaned the inside of the bay window and removed cobwebs from corners
- Dusted bookshelves, picture frames, and lampshades
- Added light scent spray to upholstery for a fresh finish
- 4. Bedrooms:
- Dusted wardrobes, bedframes, and bedside tables
- Vacuumed carpeted floors, including under the bed
- Lightly arranged cushions and throws at client’s request
- Cleaned window sills and wardrobe tops
5. Hallways & Entrance:
- Wiped front door interior, including letterbox and handles
- Mopped hard floors and polished mirror in the hallway
- Treated scuff marks on walls with non-abrasive cleaner
6. Finishing Touches:
- Used gentle, non-toxic air fresheners suited for sensitive breathing
- Left a handwritten “Welcome Back” card from Sophie’s Cleaning Company
- Folded fresh tea towels and left a lavender sachet in the kitchen drawer
Customer Testimonial
“After a tough few months, I just didn’t know where to begin with the house. Sophie and her team were not only professional but incredibly kind. They treated my home and belongings with such care. It’s hard to explain, but walking into my fresh, clean home genuinely lifted my mood. It smelled beautiful, the kitchen looked brand new, and everything just felt peaceful again. I’ll be using Sophie’s Cleaning Company regularly going forward — they’ve earned my trust completely.”
— Mrs. Teresa Lamb, Billy Row
Conclusion
This post-illness deep clean in Billy Row highlights Sophie’s Cleaning Company’s ability to go beyond surface cleaning. With empathy, precision, and pride in our work, we help people feel safe, refreshed, and cared for in their own homes — especially when it matters most.
For Professional Cleaning Service & House Cleaning In Billy Row – County Durham and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!
sophiescleaningcompany@yahoo.co.uk
07762469165
