Sophie’s Professional Hoarders House Clearance Service In Burnhope – County Durham
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Burnope – County Durham
Case Study: Hoarders House Clearance – Burnhope, County Durham
Client: Private Family (Daughter of Occupant)
Service: Complete Hoarders Clearance, Biohazard Waste Removal & Deep Sanitisation
Company: Sophie’s Cleaning Company
Location: Burnhope, County Durham
Duration: 6 Days
Background
Sophie’s Cleaning Company was contacted by a family in Burnhope, County Durham, requesting assistance in clearing their mother’s home. The occupant had suffered from hoarding disorder for over a decade, resulting in extensive accumulation of clutter and waste that created unsafe living conditions.
After their mother moved into a care home, the family needed a professional, discreet, and compassionate clearance service that would restore the property to a safe, clean, and hygienic state — ready for sale or renovation.
Initial Assessment
Our hoarders clearance experts conducted a thorough inspection of the property and identified:
Living rooms and bedrooms filled floor-to-ceiling with piles of newspapers, old clothes, discarded packaging, and general household clutter
Kitchen area overwhelmed by expired food, broken appliances, and visible mould growth
Bathrooms completely inaccessible due to accumulated rubbish and severe damp
Evidence of rodent activity, including droppings and gnaw marks
Strong, persistent malodours permeating throughout the house
Blocked and narrow pathways posing safety hazards for anyone inside
The family also requested careful preservation of certain family heirlooms and personal documents found within the clutter.
Our Approach
️ Day 1: Safety Measures & Planning
Our team arrived equipped with full personal protective equipment (PPE) including respirators, gloves, and protective suits
Air filtration units and ventilation fans were set up to manage odours and airborne dust
Hazardous materials such as sharps and biohazard waste were carefully isolated for safe disposal
A systematic, room-by-room clearance plan was developed with client input
♻️ Days 2-5: Clearance & Categorisation
Removed approximately 7.5 tonnes of waste, clutter, and damaged goods from the property
Carefully sorted items into:
✅ Family keepsakes and important documents preserved with care
♻️ Recyclable materials separated for eco-friendly disposal
General waste and biohazard materials disposed of according to County Durham regulations
Disposed of contaminated furniture, textiles, and carpets
Coordinated pest control interventions to address rodent infestations and sanitise affected areas
Day 6: Deep Cleaning & Decontamination
Applied professional-grade disinfectants and mould remediation treatments throughout the home
Deep cleaned and sanitised the kitchen, bathroom, and all living areas
Removed carpets and treated flooring to eliminate embedded odours and contaminants
Completed ozone treatment and fogging to neutralise residual odours and airborne pathogens
Outcome
Before:
Hazardous, cluttered home with severe odour, mould, and pest infestation issues
Blocked pathways and unsafe living conditions
Family overwhelmed by the enormity of the clearance required
After:
Property fully cleared, cleaned, and restored to a safe, odour-free environment
Mould and pests eradicated with thorough sanitisation
Family relieved and grateful for the sensitive, professional service delivered by Sophie’s Cleaning Company
Client Testimonial
“The team at Sophie’s Cleaning Company handled our mother’s home with utmost care and professionalism. They were thorough, compassionate, and incredibly efficient. We couldn’t have asked for better support during a difficult time.”
– Mrs. J. Harper, Burnhope
Why Choose Sophie’s Cleaning Company?
✅ Expert hoarders clearance with trauma-informed, compassionate care
✅ Fully licensed, insured, and compliant with all biohazard waste disposal laws
✅ Respectful and discreet service tailored to your specific needs
✅ Serving Burnhope and surrounding areas in County Durham
✅ Transparent pricing and flexible scheduling options
Serving Burnhope & County Durham
If you’re facing a hoarding situation in Burnhope or nearby, Sophie’s Cleaning Company is here to provide sensitive, thorough, and professional hoarders house clearance.
Contact us today for a free, confidential consultation and quote.