Sophie’s Professional Hoarders House Clearance Service In Chester Le Street – County Durham
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
Please CLICK HERE to see a full list of our cleaning services
Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Chester Le Street – County Durham
Case Study: Hoarders House Clearance – Chester-le-Street, County Durham
Client: Private Family (Daughter of Occupant)
Service: Comprehensive Hoarders Clearance & Deep Biohazard Cleaning
Company: Sophie’s Cleaning Company
Location: Chester-le-Street, County Durham
Duration: 6 Days
Background
Sophie’s Cleaning Company was contacted by a family in Chester-le-Street, County Durham, seeking professional assistance to clear their mother’s home following her move into a care facility. Years of hoarding had left the property in a state of extreme clutter and disrepair, creating health hazards and making the home virtually uninhabitable.
The family wanted a thorough, compassionate, and discreet service that would not only clear the accumulated belongings and waste but also ensure the property was safe and sanitized for future use or sale.
Initial Assessment
Our specialist hoarders clearance team carried out a full assessment of the property, identifying:
Multiple rooms filled with piles of newspapers, clothing, packaging materials, and accumulated rubbish, often reaching ceiling height
Kitchen area clogged with expired food items, broken appliances, and severe mould presence
Bathrooms completely inaccessible due to the amount of clutter, suffering from mould and damp damage
Evidence of rodent infestations including droppings and gnawed materials
Strong, persistent odours permeating throughout the house
Obstructed pathways and blocked exits posing serious health and safety risks
Our Methodology
️ Day 1: Health & Safety Measures
Our team arrived with full personal protective equipment (PPE) including respirators, gloves, and suits
Air scrubbers and ventilation fans were installed to improve indoor air quality and reduce odours during clearance
Identified and isolated hazardous materials such as sharps and biohazardous waste
Developed a systematic, room-by-room clearance plan focusing on safe access and efficiency
♻️ Days 2-5: Clearance & Sorting
Removed approximately 8 tonnes of clutter and waste from the home
Carefully sorted items into:
✅ Valuables and family keepsakes preserved as per client instructions
♻️ Recyclable materials
General and hazardous waste
Removed damaged furniture, textiles, and carpets and ensured proper disposal
Coordinated pest control treatments to address rodent activity and contamination
Ensured all waste disposal adhered to County Durham’s environmental and biohazard regulations
Day 6: Deep Cleaning & Decontamination
Applied professional-grade disinfectants and mould remediation treatments across the property
Thoroughly sanitised kitchen and bathroom areas
Removed carpets and treated subflooring to eradicate embedded odours and contamination
Completed final ozone and fogging treatments to neutralise lingering odours and airborne pathogens
Outcome
Before:
Unsafe, cluttered environment with severe health hazards
Persistent odours, pest infestations, and mould damage
Family distressed by the overwhelming scale of clearance required
After:
Property fully cleared, cleaned, and disinfected to the highest standards
Safe, odour-free home ready for sale or renovation
Family relieved and thankful for the respectful, professional, and compassionate service
Client Testimonial
“Sophie’s Cleaning Company made an incredibly difficult situation manageable. Their team showed kindness and professionalism, and they handled everything with care. We are grateful for their support and expertise.”
– Mrs. L. Williams, Chester-le-Street
Why Choose Sophie’s Cleaning Company?
✅ Expert hoarders house clearance with trauma-informed care
✅ Fully licensed, insured, and compliant with biohazard waste disposal regulations
✅ Compassionate, discreet, and professional service tailored to each client’s needs
✅ Serving Chester-le-Street and all surrounding areas in County Durham
✅ Transparent pricing and flexible scheduling options
Serving Chester-le-Street & County Durham
If you’re dealing with a hoarding situation in Chester-le-Street or nearby, Sophie’s Cleaning Company is your trusted partner for thorough, sensitive hoarders house clearance.
Contact us today for a free, confidential consultation and quote.
For Hoarders House Clearance In Chester Le Street – County Durham and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!
sophiescleaningcompany@yahoo.co.uk
07762469165
