Sophie’s Professional Hoarders House Clearance Service In Coxhoe – County Durham

Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.

At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.

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Sophie’s Hoarders House Clearance Service Coxhoe – County Durham

Case Study: Hoarders House Clearance in Coxhoe, County Durham
Client: Property Owner (Daughter of Former Occupant)
Service: Full Hoarder House Clearance & Deep Biohazard Cleaning
Company: Sophie’s Cleaning Company
Location: Coxhoe, County Durham
Duration: 4.5 Days
Background

Sophie’s Cleaning Company was contacted by a woman whose mother had recently moved into assisted living. Her childhood home—a modest two-bedroom bungalow in Coxhoe—had deteriorated over time due to severe hoarding behaviour and unmanaged health issues.

The home was no longer safe to enter without protective gear. Every surface was covered, every pathway blocked. What had once been a warm, loving family home had become an overwhelming and hazardous space. The client was emotionally drained and physically unable to manage the task.

She needed a compassionate, professional team who would approach the situation without judgement. That’s why she chose Sophie’s Cleaning Company.

Initial Assessment

We carried out a confidential, on-site assessment within 48 hours of the initial call. Here’s what we discovered:

Entryways were blocked with bags of clothing, old packaging, and general waste

The kitchen had significant mould growth, rotting food, and evidence of rodents

In the living room, items were stacked shoulder height, including magazines, books, and broken electronics

Bedrooms contained collapsed furniture, damaged flooring, and signs of damp

The bathroom was entirely unusable, with black mould on tiles and fixtures

A persistent smell of ammonia, most likely caused by pet and human waste, filled the property

The client’s priorities were:

Retrieve sentimental items and legal documents

Clear the house completely

Eliminate odours and biohazards

Prepare the property for valuation and eventual sale

Step-by-Step Process

Day 1: Safety & Site Setup

Team arrived in full biohazard PPE, including respirators and disposable suits

Installed air scrubbers and ventilation fans to improve air quality before entry

Identified and isolated hazardous materials, including soiled furniture, sharp items, and rodent nests

Mapped out a room-by-room clearance strategy, beginning with the hallway and kitchen

♻️ Days 2–4: Clearance and Sorting

Each room was tackled methodically, separating items into:

Keep (retrieved photos, heirlooms, important paperwork)

Donate/Recycle (only clean and safe items)

Waste (general and biohazard)

We removed over 5 tonnes of material, including:

Damp textiles and upholstery

Expired food, packaging, and broken furniture

Pest-infested rubbish from under beds, in cupboards, and behind appliances

All waste was disposed of via our licensed waste carrier partners, in full accordance with Durham County Council regulations

Day 4.5: Biohazard Cleaning & Deep Sanitation

Mould treatment was applied to all affected areas, including walls, ceilings, and window frames

Kitchen and bathroom deep-cleaned using hospital-grade disinfectants

Removed carpets throughout due to heavy contamination

Subfloors were treated for urine and odour using enzymatic neutralisers

Final fogging and ozone treatment was carried out to remove remaining bacteria and odours

Before & After

Before:
❌ Rooms inaccessible due to hoarding
❌ Major health and hygiene hazards
❌ Emotional distress for family

After:
✅ Entire property cleared, cleaned, and disinfected
✅ Pest-free and odour-neutral
✅ Safe for future refurbishment and resale

The transformation was both physical and emotional. The client said she “finally felt like she could breathe” when walking through her mother’s house again.
Client Testimonial

“Sophie’s Cleaning Company didn’t just clean my mum’s house—they gave us back peace of mind. The team was sensitive, incredibly hard-working, and so respectful. I wouldn’t trust anyone else with something this personal.”
– Ms. L. Dearing, Coxhoe

Why Choose Sophie’s Cleaning Company?

✅ Compassionate, trauma-informed team

✅ Specialist in hoarders and extreme cleaning

✅ Fully licensed and insured waste carriers

✅ Fast response, discreet vehicles, and total professionalism

✅ Serving Coxhoe and all surrounding areas in County Durham

Hoarders House Clearance in Coxhoe & Surrounding Areas

Whether you’re managing a family estate, a landlord clearing a property, or someone needing support through a difficult transition—Sophie’s Cleaning Company is here to help.

We proudly serve Coxhoe, Bowburn, West Cornforth, and greater County Durham with expert-level hoarder clearances and specialist cleaning services.

Call today for a confidential quote or to schedule a visit.
Let us help you take the first step toward a clean, safe, and manageable home.

For Hoarders House Clearance In Coxhoe – County Durham and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!

sophiescleaningcompany@yahoo.co.uk

For Hoarders House Clearance In Coxhoe – County Durham and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!

sophiescleaningcompany@yahoo.co.uk

07762469165

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