Sophie’s Professional Hoarders House Clearance Service In Easington – County Durham
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Easington – County Durham
Client: Adult Social Care Referral
Service: Full Hoarders House Clearance & Deep Sanitation
Company: Sophie’s Cleaning Company
Location: Easington, County Durham
Duration: 3.5 Days
Overview
Sophie’s Cleaning Company was contacted by a local adult social care team to assist with a critical clearance case in Easington, County Durham. The occupant, an elderly man with mobility issues and underlying mental health challenges, had been living in unsafe conditions due to years of compulsive hoarding.
The property—a two-bedroom ground floor flat in a council estate—was no longer safe to live in. Emergency intervention was required to clear hazardous waste, remove fire risks, and prepare the space for support workers to carry out repairs and installations for assisted living.
Initial Assessment
Our trained team carried out a confidential same-day site visit, where we found:
Multiple rooms inaccessible due to clutter reaching chest height
Mould growth on walls and ceilings from years of poor ventilation
Severe rodent activity in the kitchen and underfloor areas
Urine-soaked flooring and visible signs of faecal matter from pests
Expired medication and sharp items scattered across several surfaces
A blocked toilet and broken sink, causing sanitation issues
The situation was urgent, and discretion and respect were paramount. We worked directly with the care team to ensure all safeguarding and ethical considerations were met.
Step-by-Step Process
Day 1: Hazard Control & Entry Management
Our team arrived in biohazard PPE, fully equipped with fogging systems, sealed waste bags, respirators, and sharps bins.
A pest control contractor was brought in immediately after spotting live rodent nests in the kitchen wall cavity.
Rooms were ventilated and cleared for safe movement.
♻️ Day 2–3: Full Clearance & Sorting
Systematic sorting began room-by-room, following our triage method:
Keep for occupant
Donate or recycle (where appropriate)
Hazardous or general waste disposal
We cleared approximately 3.8 tonnes of material, including:
Decayed furniture and soiled clothing
Containers of out-of-date food and spoiled perishables
Stacks of unsorted newspapers, junk mail, and carrier bags
Sharp objects and broken electronics
Special attention was given to retrieving personal items—like photographs and documents—which were cleaned and stored safely for the occupant.
Day 3.5: Deep Clean & Decontamination
After the clearance was complete, we began a deep sanitation of the home:
Anti-microbial surface treatment on all walls, worktops, and touchpoints
Thorough clean of bathroom and kitchen areas, including drain flushing
Removal of carpets due to bio-contamination
Fogging with hospital-grade disinfectant to neutralise odours and airborne bacteria
Windows, light switches, door handles, and white goods were all restored to a hygienic standard
Outcome
The transformation was dramatic and essential.
Before we intervened, the property was:
❌ Unsafe to enter
❌ A major health risk
❌ Inaccessible for carers
After the intervention:
✅ Clear, safe walkways
✅ Sanitised and pest-free
✅ Ready for social care adaptation and reoccupation
The tenant was able to return to their home with the support of a care team, with the space now safe, dignified, and manageable.
Client Feedback (Social Worker Statement)
“Sophie’s Cleaning Company responded with empathy, urgency, and total professionalism. The client was treated with dignity throughout, and the transformation of the property exceeded all expectations. We’ll be working with them again for future safeguarding cases.”
– K. Maddison, Easington Adult Social Services
Why Choose Sophie’s Cleaning Company for Hoarders Clearances?
✅ Non-judgmental, trauma-informed service
✅ Licensed waste carriers – compliant with County Durham environmental standards
✅ Biohazard, pest, and sharps handling trained
✅ Compassionate team with experience in vulnerable household support
✅ Discreet service vehicles and no branding if requested
Need Help in Easington or Across County Durham?
We support private families, landlords, housing associations, and social care teams with hoarder house clearances throughout County Durham, including Easington, Peterlee, and Seaham.
Call Sophie’s Cleaning Company for a confidential, no-obligation quote.
Let us help you restore order, cleanliness, and dignity.
For Hoarders House Clearance In Easington – County Durham and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!
sophiescleaningcompany@yahoo.co.uk
07762469165
