Sophie’s Professional Hoarders House Clearance Service In Frosterley – County Durham
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Frosterley – County Durham
Client: Family Member
Service: Hoarding Clearance & Deep Clean
Location: Frosterley, County Durham
Duration: 3 Days
Team Size: 4 Clearance & Cleaning Specialists
Background
Sophie’s Cleaning Company was contacted by a concerned family member regarding a hoarded property in Frosterley. The occupant had struggled with compulsive hoarding for many years, resulting in an unsafe living environment. The family wanted a professional clearance service that would manage the task sensitively while salvaging important personal belongings.
The Situation
The property—a terraced three-bedroom home—was heavily cluttered:
Rooms filled with accumulated newspapers, packaging, clothes, and broken household items
Kitchen unusable due to rotting food, grease build-up, and evidence of pest infestation
Bathroom inaccessible and covered with mould and grime
Strong, persistent odours caused by decaying waste and poor ventilation
Fire hazards due to blocked exits and narrow walkways through clutter
Important documents and sentimental items mixed within piles of rubbish
The family required a thorough and respectful clearance and cleaning service to restore the property safely.
Our Approach
1. Initial Consultation & Risk Assessment
Held a detailed consultation with the family to identify priority items for recovery.
Conducted a comprehensive risk assessment focusing on biohazards, pests, and structural safety.
Developed a detailed 3-day clearance and cleaning plan with sensitivity and efficiency in mind.
2. Careful Clearance & Item Recovery
Removed over 140 bags of rubbish, damaged items, and spoiled food following strict disposal regulations.
Carefully sifted through belongings to recover photographs, documents, and valued personal effects.
Disposed of hazardous materials safely through licensed waste carriers.
Collaborated with local recycling centres to ensure eco-friendly disposal.
3. Deep Cleaning & Decontamination
Sanitised kitchen, bathroom, and living areas with hospital-grade disinfectants.
Treated mould and damp areas using specialist anti-fungal products.
Used steam cleaning and ozone machines to remove odours and restore air quality.
Cleaned all surfaces, floors, and fixtures to a high standard, making the home safe and fresh.
4. Reporting & Aftercare
Provided the family with before-and-after photos and a full inventory of recovered items.
Delivered a hygiene certificate confirming the property’s safe condition.
Offered advice and ongoing support for maintaining cleanliness post-clearance.
The Outcome
In three days, Sophie’s Cleaning Company transformed the Frosterley property from a hazardous hoarding environment into a clean, safe, and welcoming home. The family valued the team’s professionalism, compassion, and respect throughout the process.
Client Testimonial
“Sophie’s Cleaning Company made a difficult situation so much easier for us. Their team were professional, caring, and thorough. We’re grateful for how they handled the clearance and took care with my relative’s belongings.”
– Sarah P., Frosterley
Why Choose Sophie’s Cleaning Company?
✅ Specialists in Hoarder House Clearance & Biohazard Cleaning
✅ Fully Licensed & Insured Waste Disposal Experts
✅ Compassionate, Respectful & Confidential Service
✅ Trusted by Families, Local Authorities & Estate Executors
Need Hoarder Clearance in Frosterley or County Durham?
Contact Sophie’s Cleaning Company today for a free, confidential consultation.
We clear the clutter and restore peace of mind.