Sophie’s Professional Hoarders House Clearance Service In Great Lumley – County Durham
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Great Lumley – County Durham
Client: Local Family Member
Service: Hoarding Property Clearance & Deep Cleaning
Location: Great Lumley, County Durham
Duration: 4 Days
Team Size: 5 Clearance Specialists
Background
Sophie’s Cleaning Company was approached by a family member tasked with clearing a hoarded property in Great Lumley after the occupant moved into supported living. The home had been neglected for several years and was heavily cluttered, creating health and safety risks. The family wanted a thorough clearance and deep cleaning service that handled the situation with care and respect.
The Situation
The semi-detached house had significant hoarding issues:
Rooms filled to ceiling height with newspapers, packaging, clothes, and assorted household items
Kitchen unusable due to food spoilage, grease, and pest activity
Bathroom inaccessible and heavily soiled with mould and grime
Strong, persistent odours permeating the home
Blocked fire exits and trip hazards due to cluttered walkways
Personal items such as photographs and important documents mixed within the debris
The family required a professional team who could sensitively recover sentimental belongings while restoring the property safely.
Our Approach
1. Compassionate Consultation & Assessment
Held a detailed discussion with the family to identify key items to preserve.
Completed a thorough site risk assessment, identifying biohazards and structural concerns.
Created a clear, phased 4-day work plan with safety and sensitivity at the forefront.
2. Systematic Clearance & Sorting
Removed over 170 bags of waste, debris, and damaged items in compliance with disposal regulations.
Carefully sorted through belongings to retrieve valuable photographs, documents, and heirlooms.
Disposed of hazardous waste safely through licensed carriers.
Coordinated with local recycling facilities to reduce environmental impact.
3. Deep Cleaning & Decontamination
Sanitised all rooms using hospital-grade disinfectants.
Treated mould-infested areas with specialised anti-fungal products.
Employed steam cleaning and ozone treatment to eradicate odours and improve air quality.
Cleaned all surfaces, floors, and fixtures to restore the property’s condition.
4. Client Reporting & Follow-Up
Delivered before-and-after photographic evidence to the family.
Returned all recovered items in labelled, secure boxes.
Provided advice on ongoing maintenance and offered future cleaning services.
The Result
In four days, Sophie’s Cleaning Company restored the Great Lumley property from a hazardous hoarding environment to a safe, clean, and welcoming home ready for refurbishment or sale. The family appreciated the respectful, non-judgmental approach and professional finish.
Client Testimonial
“Sophie’s Cleaning Company went above and beyond in handling a very sensitive situation. Their care and professionalism gave us peace of mind, and the house looks amazing. We couldn’t have asked for a better team.”
– Emily R., Great Lumley
Why Sophie’s Cleaning Company?
✅ Experienced in Complex Hoarding Clearances
✅ Fully Licensed & Insured Waste Disposal
✅ Compassionate, Respectful & Confidential Service
✅ Trusted by Families, Landlords, and Local Authorities
Need Hoarder Clearance Services in Great Lumley or County Durham?
Contact Sophie’s Cleaning Company for a discreet, no-obligation consultation today.
We clear the clutter and restore peace of mind.