Sophie’s Professional Hoarders House Clearance Service In Langley Park – County Durham
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Langley Park – County Durham
Client: Housing Association Referral
Service: Hoarder Property Clearance & Deep Sanitation
Location: Langley Park, County Durham
Date: February 2025
Team Size: 4 Clearance & Deep-Cleaning Technicians
Background
Sophie’s Cleaning Company was contacted by a local housing association managing a one-bedroom ground floor flat in Langley Park, County Durham. The tenant, an elderly man with declining mobility and mental health, had been relocated to supported accommodation. His previous home, however, had become overrun with clutter, unsanitary conditions, and health hazards due to years of unmanaged hoarding.
The housing officer needed the flat cleared and decontaminated quickly so it could be repaired and re-let. They also wanted it handled with respect, given the vulnerability of the former tenant.
The Situation
When our team arrived, the challenges included:
Waist-high clutter in all rooms, including food wrappers, newspapers, clothes, and unopened deliveries
Kitchen and bathroom affected by grease buildup, mould, and rodent activity
Unsafe electrical wiring buried under belongings
Bed soaked with urine and contaminated waste
Strong, persistent odour throughout the property
Personal and financial documents mixed in with rubbish
This was a clear case requiring both specialist cleaning and sensitive handling.
Our Solution
1. Initial Assessment & Planning
Carried out a thorough on-site risk assessment with the housing officer.
Agreed on a 3-day phased clearance and cleaning plan.
Noted down specific requests to recover ID documents, tenancy files, and any personal items of value.
2. Full Clearance of the Property
Cleared over 95 bags of household waste and damaged items.
Worked methodically, room by room, identifying and setting aside important possessions.
Safely removed biohazards and broken appliances.
Coordinated all waste disposal with licensed carriers, ensuring regulatory compliance.
3. Deep Clean & Sanitisation
Treated the flat for rodent droppings and sanitised all hard surfaces with hospital-grade disinfectants.
Steam cleaned flooring, tiles, and fittings.
Used industrial ozone equipment to neutralise strong odours.
Removed and disposed of contaminated bedding, replacing it with plastic-sealed furniture (as per housing request).
4. Final Report & Handover
Provided the housing association with a detailed photographic report.
Recovered tenancy-related documents and returned them securely.
Supplied a hygiene certificate indicating the property was safe and clean for tradespeople to begin repairs.
The Result
The transformation was significant. The housing association was able to schedule maintenance immediately and prepare the flat for a new tenant. The job was completed on time, with respect for the former resident’s privacy and dignity.
Housing Officer Testimonial
“Sophie’s Cleaning Company were absolutely brilliant. This wasn’t just about clearing rubbish—it was a sensitive situation, and they handled it with the professionalism and compassion we needed. The flat is now safe, clean, and ready to move forward.”
– A. Walton, Housing Officer, Langley Park
Why Choose Sophie’s Cleaning Company?
✅ Expert Hoarder Clearance Services with Sensitivity & Discretion
✅ Fully Trained in Biohazard & Deep Sanitisation Procedures
✅ Licensed Waste Carriers & Fully Insured Team
✅ Trusted by Housing Providers, Social Workers & Families Across County Durham
Do You Need Help with a Similar Situation in Langley Park or Surrounding Areas?
Call Sophie’s Cleaning Company today for a confidential, no-obligation quote.
We clear more than just clutter—we restore dignity and peace of mind.