Sophie’s Professional Hoarders House Clearance Service In Rowlands Gill
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Rowlands Gill
Client: Family Member
Location: Rowlands Gill, Tyne and Wear
Property: 3-Bedroom Detached House
Service: Full Hoarder Clearance, Deep Cleaning, Biohazard Removal, Odour Neutralisation, Waste Disposal
Duration: 5 Days
Team: 4 Specialist Operatives
Project Overview
In August 2025, Sophie’s Cleaning Company was contacted by a concerned family member regarding their relative’s home in Rowlands Gill. Years of hoarding had resulted in excessive clutter, rubbish, and unsafe living conditions. The family sought a compassionate and professional clearance to restore the property’s safety and hygiene before the occupant transitioned to assisted living.
Project Objectives
Safely clear all hoarded materials and waste from the property
Identify and preserve important personal documents, photos, and valuables
Carry out thorough biohazard cleaning and sanitisation
Eliminate persistent odours caused by accumulated rubbish and dampness
Prepare the property for future use, sale, or refurbishment
Initial Inspection Findings
Living areas, bedrooms, and kitchen densely packed with newspapers, clothing, packaging, and broken furniture
Kitchen heavily contaminated with spoiled food attracting pests and causing strong odours
Bathroom affected by mould, moisture damage, and unhygienic surfaces
Strong musty and ammonia-like odours throughout the house
Blocked pathways and access points requiring careful clearing
Our 5-Day Clearance & Cleaning Process
Day 1: Safety Setup & Access
Team equipped with full PPE including respirators, gloves, and protective suits
Set up air purifiers and ventilation to manage indoor air quality
Cleared walkways and safe zones for movement and sorting
Days 2-3: Systematic Clearance
Items categorised into:
Keep: Important documents, valuables, and sentimental items secured
Donate: Usable household goods separated for charity
Recycle: Electronics and recyclable materials sorted
Dispose: Over 6 tonnes of hazardous and contaminated waste safely removed
Delicate handling to preserve personal items
Collaborated with pest control for rodent management
Day 4: Intensive Deep Cleaning
Applied hospital-grade disinfectants to all surfaces
Steam cleaned floors, walls, fixtures, and furniture
Treated mould and sanitised bathroom and kitchen areas
Conducted biohazard cleaning to ensure health and safety compliance
Day 5: Odour Neutralisation & Final Inspection
Used ozone and enzymatic treatments to eliminate stubborn odours
Final wipe-down and airing of all rooms
Provided client with before-and-after photos and waste disposal certificates
⚠️ Challenges Faced
Severely cluttered spaces limiting access and visibility
Persistent odours requiring multiple specialised treatments
Emotional sensitivity in handling personal belongings
Extensive pest infestation needing professional intervention
✅ Project Outcomes
Complete clearance and responsible disposal of all hoarded materials
Property restored to a clean, safe, and odour-free state
Important items carefully preserved and returned to the client
Client highly satisfied with our professional, compassionate service
Client Testimonial
“Sophie’s Cleaning Company handled a very difficult situation with professionalism and empathy. They made the process much easier for our family and restored our loved one’s home beautifully.”
— M. Thompson, Rowlands Gill
Why Choose Sophie’s Cleaning Company?
Experts in hoarder clearance and trauma-informed cleaning
Fully licensed, insured, and environmentally compliant
Local Tyne and Wear team with quick response times
Compassionate, respectful, and discreet service
Trusted by families, social workers, landlords, and legal professionals
Need Hoarder Clearance in Rowlands Gill?
If you or a loved one need professional hoarder clearance, Sophie’s Cleaning Company offers reliable, empathetic, and comprehensive services tailored to your situation.
Contact us today