Sophie’s Professional Hoarders House Clearance Service In Sherburn – County Durham
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Sherburn – County Durham
Client: Daughter of elderly homeowner (name confidential)
Location: Sherburn, County Durham
Service Provided: Full Hoarder House Clearance & Deep Sanitation
Property Type: 3-Bedroom Detached House
Team Size: 4 Hoarding Specialists
Duration: 4 Days
Date of Completion: February 2025
Background
In February 2025, Sophie’s Cleaning Company was contacted by the daughter of an elderly resident in Sherburn, County Durham. Her mother, recently moved into assisted living, had left behind a property in a severe hoarding condition. The family had tried to begin the process themselves but were overwhelmed and distressed by the volume of clutter and the unsanitary conditions.
The client needed the house fully cleared and cleaned to allow for valuation, refurbishment, and eventual sale. They were especially concerned about salvaging personal items and photographs from decades of family history buried in the mess.
❗ Challenges
Floor-to-ceiling clutter in all three bedrooms, loft, and garage
Health hazards: decomposing food, rodent droppings, and black mould
Access issues: blocked stairway, jammed doors, and heavily cluttered hallways
Emotional attachment: sentimental belongings mixed with general waste
Urgency: The family needed the work completed before probate proceedings
Our Approach
1. Sensitive Planning & Risk Assessment
We carried out a full inspection and offered a fixed quote with a structured 4-day plan. Understanding the emotional weight of the job, we assigned a trauma-informed lead technician who worked closely with the client throughout.
2. Item Recovery & Sorting
Using a detailed sorting system, we separated items into:
Salvageable/sentimental (photos, jewelry, heirlooms)
Confidential waste (documents, medical info)
General clutter & biohazards
We recovered over two full boxes of photographs, several keepsakes, and the homeowner’s wedding ring from under a bed that had not been accessed in over a decade.
3. Full Property Clearance
Removed over 8 tonnes of accumulated clutter
Cleared all rooms, including garden shed and attic
Coordinated licensed skip hire and waste disposal
Managed safe removal of rodent-affected items and perishables using full PPE
4. Deep Clean & Odour Neutralisation
Steam cleaning of all carpets and hard flooring
Anti-bacterial fogging in kitchen, bathrooms, and bedrooms
Mould removal in bathroom and near rear windows
Ozone odour treatment to eliminate lingering mustiness and decay smells
Garden tidied for first time in 6 years
5. Final Report & Walkthrough
At the end of the project, we provided a full “Before & After” photo log, a room-by-room cleaning report, and recommendations for minor repairs. The client was deeply moved by the results and referred us to a friend with a similar case.
Client Testimonial
“I cannot thank Sophie and her team enough. This was so much more than a cleaning job — they handled everything with professionalism, care, and genuine compassion. I was dreading it, but they made it manageable and gave us back a family home we thought was lost.”
— Client (Sherburn)
Results at a Glance
Objective Outcome
Entire property cleared ✅ 100% completed in 4 days
Sentimental items recovered ✅ Dozens of photos, heirlooms, important documents
Deep clean and sanitisation ✅ All rooms, loft, and outdoor areas cleaned
Odour and pest issues resolved ✅ Fully neutralised and sanitised
Client satisfaction ✅ 5-star review + referral
Why Sophie’s Cleaning Company?
We don’t just clean — we restore dignity, safety, and peace of mind. Our hoarder clearance services are trusted across County Durham because we offer:
✅ Compassionate, non-judgemental support
✅ Experienced staff trained in hoarding situations
✅ Discreet, trauma-informed service
✅ Licensed waste removal and deep sanitation
✅ Before & After reports for families and landlords
Proudly Serving Sherburn & Surrounding Areas
Need help with a hoarded home?
Contact Sophie’s Cleaning Company today for a confidential, no-pressure consultation. We’re here to help, however big the job may be.
For Hoarders House Clearance In Sherburn – County Durham and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!
sophiescleaningcompany@yahoo.co.uk
07762469165
