Sophie’s Professional Hoarders House Clearance Service In South Sheilds – Tyne And Wear
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service South Sheilds
Client: Concerned Family Member
Location: South Shields, Tyne and Wear
Property Type: 3-Bedroom End-Terrace House
Service Provided: Full Hoarder Clearance, Deep Cleaning, Biohazard Remediation, Odour Neutralisation, Waste Disposal
Duration: 5 Days
Team Size: 4 Operatives
Project Background
In August 2025, Sophie’s Cleaning Company was contacted by a family member of an elderly gentleman living in South Shields. Following a period of illness, the client’s relative’s home had become severely cluttered, with hoarding behaviour leading to unsafe living conditions. The family wanted the property cleared and sanitised sensitively, allowing their loved one to move to a care facility with peace of mind.
Client Goals
Safely and respectfully clear the hoarded belongings and waste from the property
Identify and preserve important personal and sentimental items
Thoroughly deep clean all affected areas to eliminate health hazards
Remove persistent odours and signs of pest infestations
Ensure the property was ready for inspection and future occupancy
Initial Inspection Findings
During our initial walkthrough, we identified:
Multiple rooms blocked by stacks of newspapers, clothes, packaging, and assorted debris
Kitchen heavily contaminated with decayed food, attracting flies and rodents
Bathroom with extensive mould growth and blocked drainage
Bedrooms cluttered with piles of books, clothing, and miscellaneous items obstructing furniture
Strong, musty odours permeating throughout the house
Evidence of mice activity, including droppings and nesting materials
Our 5-Day Clearance & Cleaning Plan
Day 1: Preparation and Access
Team equipped with PPE: respirators, gloves, protective suits
Set up air filtration devices to reduce airborne contaminants
Established safe access points through heavily blocked areas
Days 2-3: Detailed Hoarder Clearance
Systematic sorting into four categories:
Keep: Valuables and personal documents identified and secured
Donate: Usable items donated to local charities
Recycle: Electronics and paper waste recycled appropriately
Dispose: Over 6 tonnes of hazardous and unsalvageable waste removed
Worked meticulously to prevent damage to salvageable belongings
Partnered with licensed pest control to treat rodent infestation
Day 4: Intensive Deep Cleaning
Applied hospital-grade disinfectants to all surfaces, especially kitchen and bathroom
Steam cleaned floors, walls, and upholstery
Removed mould and treated affected surfaces
Performed biohazard decontamination for any bodily fluids and waste
Day 5: Odour Neutralisation & Final Inspection
Conducted ozone fogging and enzymatic cleaning to neutralise persistent smells
Final wipe down and sanitisation of all rooms
Provided client with comprehensive before-and-after photos and waste disposal certificates
⚠️ Challenges Faced
Limited access due to densely packed rooms requiring careful navigation
Strong odours requiring multiple treatments for full neutralisation
Emotional sensitivity due to the client’s family connection and the condition of personal belongings
Extensive pest infestation demanding coordinated pest control efforts
✅ Project Outcomes
Complete clearance and responsible disposal of all hoarded materials
Property restored to a safe, clean, and odour-free condition
Important documents and sentimental items carefully preserved and returned
Client expressed satisfaction with the respectful, professional service provided
Client Testimonial
“Sophie’s Cleaning Company handled a very difficult situation with care and professionalism. They made what seemed impossible manageable, and we are so grateful for their support and expertise.”
— J. Thompson, Family Member, South Shields
Why Trust Sophie’s Cleaning Company?
Experienced specialists in hoarder clearance and trauma-informed cleaning
Fully licensed, insured, and environmentally responsible
Local to Tyne and Wear with fast response times
Compassionate, discreet, and respectful approach every step of the way
Trusted by families, social workers, landlords, and legal professionals
Need Professional Hoarder Clearance in South Shields?
At Sophie’s Cleaning Company, we understand the complexity and sensitivity of hoarding situations. Our team delivers thorough, compassionate, and discreet services tailored to your unique needs.
Contact us today
For Hoarders House Clearance In South Sheilds – Tyne And Wear and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!
sophiescleaningcompany@yahoo.co.uk
07762469165
