Sophie’s Professional Hoarders House Clearance Service In Stocksfield – Northumberland
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
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Sophie’s Hoarders House Clearance Service Stocksfield
Client: Private Referral – Adult Son of Occupant
Location: Stocksfield, Northumberland
Service: Full Hoarder House Clearance & Deep Sanitation Clean
Project Duration: 6 Days
Team: 5 Cleaning & Clearance Specialists
Completion Date: June 2025
Overview
In June 2025, Sophie’s Cleaning Company was approached by the adult son of a long-time Stocksfield resident. His mother, now in her 80s, had recently suffered a fall that prompted a hospital admission and an urgent review of her living conditions. Upon inspection, it became clear the family home had been overtaken by extreme clutter, waste buildup, and health hazards.
With the goal of returning the home to a safe and dignified state—either for sale or possible return—the family requested a sensitive and comprehensive hoarder house clearance, with an emphasis on respect, privacy, and specialist handling of personal items.
Initial Site Assessment
Our team conducted a 48-hour rapid-response site assessment. The property was a traditional 3-bedroom stone-built terrace, centrally located in Stocksfield village. The hoarding had progressed to a level 4–5 severity on the ICD Hoarding Scale, presenting the following conditions:
Blocked access to upstairs rooms and stairwells
Accumulation of over 20 years’ worth of household goods, papers, plastic bags, and clothes
Rotting food waste and infestations in the kitchen area
Multiple cats had been living indoors, creating biohazard risks due to feces and urine damage
Heavy nicotine staining, thick dust, and suspected black mould in several rooms
Possible fire risks due to overloaded electrical sockets hidden under clutter
Privacy was paramount, as the client wanted to avoid causing distress to neighbours. We scheduled an early morning start and used unmarked vans and low-visibility load-outs throughout the project.
Day-by-Day Breakdown
Day 1 – Risk Management & Setup
Full PPE issued: respirators, gloves, suits, goggles
Site made safe: temporary lighting, exit paths cleared
Area zoned into priority rooms: kitchen, living room, hallway
Initial waste removed: 1.5 tonnes of surface-level bagged rubbish and food waste
RSPCA guidelines followed to handle pet waste and sanitisation
Day 2 – Kitchen & Ground Floor Clearance
All cupboards emptied, appliances decommissioned
4 broken appliances and 2 old fridges removed
17 bags of food waste safely disposed of
Biological deep clean of all surfaces with enzyme-based solutions
Disinfection of all contaminated areas using fogging equipment
Day 3 – Living Room & Stairwell Access
Large furniture dismantled to create walkways
Newspaper stacks dating back to the early 90s recycled
All textiles removed due to contamination (carpets, curtains, cushions)
Walls washed down for nicotine residue and mould assessment
Pest control technician deployed: evidence of rodents and insect activity
Day 4 – Upstairs Bedrooms & Bathroom
One bedroom used exclusively for hoarded clothing—cleared and sorted
Over 30 black bags of textiles removed, with items in good condition donated to local charities
Bathroom revealed extensive limescale, black mould, and biological waste
Full sanitisation of sanitaryware, grout, and ventilation ducts
Portable extraction fans used to ventilate rooms for odour removal
Day 5 – Loft & External Waste Areas
Loft accessed and cleared: insulation replaced, rodent nesting removed
Shed and back garden area cleared of broken garden tools and rusted metal
Large skip filled with 3.2 tonnes of mixed household waste
Carpets in all rooms removed and disposed of under licensed hazardous waste protocols
Day 6 – Deep Clean & Final Presentation
Steam-cleaning of walls, floors, and radiators
Final fogging with anti-microbial misting system
Scent-neutralising treatment using professional ozone generator
Windows professionally cleaned and deodorised
Family walk-through with box of personal keepsakes and salvaged items returned
Challenges
Emotional Sensitivity: The family was deeply distressed. We worked closely with them and their social worker to balance thorough clearance with emotional support and dignity.
Hazardous Conditions: Rodent waste, airborne contaminants, and structural clutter were dangerous. Our team’s specialist hoarding training ensured safety was maintained at all times.
Discretion Required: Stocksfield is a small, rural community. Our non-branded approach helped maintain privacy and reduce social stigma.
Results
By the end of the 6-day clearance, the property had been completely transformed. Once dark, odorous, and impassable, it was now a bright, fresh, and safe environment. The client’s mother, though not returning to the home, was relieved to know her belongings had been respectfully handled and that the family home could now be resold or let.
We received this written feedback from the client:
“We didn’t know where to begin. Sophie’s team were extraordinary—discreet, respectful, and thorough beyond belief. They didn’t just clean a house, they helped our family begin a new chapter. We’re so grateful.”
Conclusion
Hoarder house clearance goes far beyond simple cleaning—it requires a blend of compassion, planning, mental health awareness, and professional-grade cleaning protocols.
At Sophie’s Cleaning Company, we understand that every case is unique. Whether in Stocksfield, across Northumberland, or elsewhere in the North East, we provide non-judgemental, highly skilled, and confidential cleaning services that bring homes back to life—and give families peace of mind.
For Hoarders House Clearance In Stocksfield – Northumberland and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!
sophiescleaningcompany@yahoo.co.uk
07762469165
