Sophie’s Professional Hoarders House Clearance Service In Wide Open – Tyne And Wear
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Wide Open
Client: Adult Son of Homeowner
Location: Wideopen, Tyne and Wear
Property Type: 3-Bedroom Mid-Terrace House
Service Provided: Hoarder Clearance, Biohazard Cleaning & Odour Neutralisation
Project Duration: 6 Days
Team Size: 4 Specialist Operatives
Background
In July 2025, Sophie’s Cleaning Company was contacted by a concerned individual whose mother had recently moved into full-time care. Her home, located in Wideopen, had been neglected for several years due to ongoing mental health challenges, including hoarding disorder.
The property was no longer safe or accessible, and the family needed a professional and discreet service to clear the house, recover any valuables, and sanitise the space in preparation for sale.
Client Objectives
Clear out all hoarded items from the entire property
Search for important documents, jewellery, and personal items
Conduct a full deep clean including biohazard sanitation
Neutralise all strong odours and mould
Leave the property in a condition suitable for estate valuation and future sale
Initial Inspection
During the initial site visit, our team documented:
Floor-to-ceiling clutter in all rooms, including blocked windows
Strong odours from rotting food and long-term damp
Animal waste and signs of rodent infestation in the kitchen and loft
Collapsed furniture and unsafe walking paths
Hidden damp and black mould in bathroom and behind wardrobes
Electricity and water systems turned off for safety concerns
A customised 6-day action plan was agreed with the client, including full PPE use, regulated waste disposal, deep cleaning, and documentation for legal and resale purposes.
Step-by-Step Process
Day 1: Access & Safety Preparation
Team entered with full PPE: respirators, biohazard suits, gloves
Air scrubbers deployed to reduce airborne contaminants
Skip hire arranged and positioned for discreet waste handling
Created safe walking routes through hallway and living room
Day 2–3: Sorting & Clearance
We applied our signature 4-zone item sorting system:
Category Action Taken
Keep Retrieved jewellery, passports, family albums
Donate Clean clothes, unused household goods
Recycle Paper, books, scrap metal, electronics
Dispose Contaminated food, mattresses, damaged furnishings
✔️ Over 5.2 tonnes of waste removed across 2 skips
✔️ Valuable items recovered and returned to client in labelled boxes
✔️ Confidential documents handled securely and passed to solicitor
Day 4–5: Deep Clean & Biohazard Remediation
Biohazard cleaning of kitchen and bathroom using hospital-grade disinfectants
Mould treatment applied to all affected ceilings and walls
All carpets removed due to deep contamination
Fogging and ozone treatments to break down bacteria and odours
Loft cleared and decontaminated due to rodent activity
Day 6: Final Detailing & Client Walkthrough
Detailed clean of windows, doors, skirting boards, and radiators
Deodorisation completed with citrus-based neutraliser
Property aired and photographed for client and estate agent
Client received a full digital report with before/after photos and a waste log
⚠️ Key Challenges
Emotional sensitivity: The son had grown up in the house and requested updates throughout. We ensured compassionate communication and involvement in salvaging personal items.
Rodent infestation: Active nesting in loft space required urgent pest control coordination.
Hidden damage: Mould and rot behind furniture added unexpected complexity to the sanitation process.
Despite these challenges, the job was completed on time, and the client was able to proceed with property listing just one week later.
✅ Results
Home completely cleared and cleaned to a professional standard
All personal items of value safely recovered and returned
Biohazards eliminated and odours fully neutralised
Documentation provided for legal and real estate use
The family gained closure and clarity — without lifting a finger
Client Testimonial
“We were dreading this process, but Sophie’s Cleaning Company made it manageable from start to finish. They were kind, quick, and completely non-judgemental. The transformation was incredible. I can’t thank them enough.”
— Daniel M., Wideopen
Why Choose Sophie’s Cleaning Company?
✅ Local, experienced team covering Wideopen & Tyne and Wear
✅ Licensed for biohazard, hoarding & trauma cleaning
✅ Discreet, compassionate, and fully insured
✅ Full waste documentation and before/after reports provided
✅ Trusted by families, landlords, councils & care professionals
Facing a Hoarding Situation in Wideopen?
If you’re dealing with a hoarded property — whether it’s a loved one’s home, a rental, or a probate estate — Sophie’s Cleaning Company can help.
We offer a discreet, thorough, and respectful hoarder clearance service across Tyne and Wear and beyond.
Serving Wideopen, Gosforth, Newcastle, Wallsend & surrounding areas
Call Sophie
For Hoarders House Clearance In Wide Open – Tyne And Wear and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!
sophiescleaningcompany@yahoo.co.uk
07762469165
