Sophie’s Professional Hoarders House Clearance Service In Boldon Colliery – Tyne and Wear
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Boldon Colliery
Client: Private Landlord
Location: Boldon Colliery, Tyne and Wear
Property Type: 2-Bedroom Ground Floor Flat
Service Provided: Hoarder Clearance, Deep Clean, Biohazard Remediation, Odour Control, Pest Treatment
Team Size: 3 Cleaning Professionals
Project Duration: 4 Days
Date Completed: August 2025
Project Background
Sophie’s Cleaning Company was contacted in August 2025 by a private landlord in Boldon Colliery who had recently regained access to a rental flat that had been occupied by a long-term tenant with hoarding tendencies. The flat had been left in an extremely poor condition — posing health risks and rendering the property unlettable in its current state.
The landlord needed urgent, professional help to clear out the contents, safely dispose of hazardous waste, deep clean the property, and make it safe for future refurbishment and letting.
Project Objectives
Remove all hoarded items and rubbish from the flat
Identify and preserve any documents, valuables, or sentimental belongings
Deep clean the property, including bathroom and kitchen sanitisation
Eliminate unpleasant odours caused by damp and decay
Address signs of pest activity
Prepare the flat for painting, repairs, and new tenants
Initial Condition of the Property
Upon arrival, our team conducted a full site assessment with the landlord. Notable issues included:
Entrance \& Hallway: Boxes, rubbish bags, and broken furniture blocked access
Living Room: Floor not visible due to newspapers, old electronics, and clothing piles
Kitchen: Extensive grease build-up, mould in fridge and cupboards, old food left to rot
Bathroom: Non-functioning toilet, black mould on tiles, thick limescale
Bedroom: Mattresses stacked, walls discoloured with nicotine, and hoarded belongings scattered
Air Quality: Poor — musty odour, ammonia-like smell from animal waste
Pests: Signs of mice under skirting boards and within kitchen units
️ Our 4-Day Clearance & Cleaning Process
Day 1: Site Prep & Safety Measures
PPE issued to all team members (hazmat suits, gloves, respirators)
Setup of portable lighting and odour neutralisers
Segregated outdoor zones for sorting (Keep / Donate / Recycle / Dispose)
Pest control partner called in to assist with initial assessment
Day 2: Full Property Clearance
Removed over 5 tonnes of mixed waste including clothing, broken appliances, expired food, and unsalvageable furniture
Recovered and returned to the landlord:
ID cards and tenancy-related documents
A few framed family photographs
A stash of rent receipts hidden in a wardrobe
Cleaned out all kitchen and bathroom cabinets for safe disposal
Removed all carpets due to heavy contamination
Day 3: Deep Clean & Biohazard Sanitisation
Biohazard cleaning in bathroom and kitchen using hospital-grade disinfectants
Mould treatment and anti-fungal spray in bathroom and around windows
Degreased kitchen appliances and walls
Steam cleaned hard surfaces, skirting boards, and ceilings
Pest bait stations placed by licensed pest control partner
Day 4: Odour Removal & Final Detailing
Industrial ozone machine used overnight to neutralise odours
Installed temporary dehumidifiers to improve air quality
Final sanitisation of entryways, switches, sockets, and radiators
Handover walkthrough with the landlord, including before-and-after photos and waste documentation
⚠️ Challenges Faced
No electricity or running water on Day 1 (portable lighting and water brought in)
Significant odour required multiple treatments and deep fogging
Pest nesting found inside sofa and beneath kitchen units
Tenant’s personal belongings intermixed with waste — handled carefully for possible retrieval
✅ Results
Property fully cleared, sanitised, and prepared for renovation
Odours removed and air quality significantly improved
Biohazards eliminated — safe for tradespeople to begin refurbishment
Landlord extremely satisfied and booked Sophie’s Cleaning Company for two additional properties
Client Feedback
The flat was in a terrible state and I had no idea where to begin. Sophie’s team handled everything with absolute professionalism. They were fast, respectful, and the results were incredible. I wouldn’t use anyone else now.”
— T. Carr, Landlord, Boldon Colliery
Why Choose Sophie’s Cleaning Company?
✅ Local Experts in Hoarder & Extreme Cleaning
✅ Fully Licensed Waste Carrier
✅ Biohazard \& Trauma-Informed Cleaning Specialists
✅ Discreet, Friendly \& Non-Judgemental Service
✅ Trusted by Landlords, Housing Associations, and Families Across Tyne and Wear
Do You Need a Hoarder House Clearance in Boldon Colliery?
Sophie’s Cleaning Company provides reliable, discreet, and sensitive hoarder clearance services across Boldon Colliery and Tyne and Wear. Whether you’re a landlord, relative, or housing officer, we’re here to help.
Call us today
For Hoarders House Clearance In Boldon Colliery – Tyne and Wear and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!
sophiescleaningcompany@yahoo.co.uk
07762469165
