Sophie’s Professional Hoarders House Clearance Service In Castleside – County Durham
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
Please CLICK HERE to see a full list of our cleaning services
Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Castleside – County Durham
Case Study: Hoarders House Clearance – Castleside, County Durham
Client: Private Family (Son of Occupant)
Service: Full Hoarders Clearance, Biohazard Removal & Deep Cleaning
Company: Sophie’s Cleaning Company
Location: Castleside, County Durham
Duration: 5 Days
Background
Sophie’s Cleaning Company was contacted by a family in Castleside, County Durham, needing urgent help clearing their mother’s home following her move into assisted living. The property, a modest two-bedroom cottage, had become heavily cluttered over several years due to a severe hoarding disorder.
The family found themselves overwhelmed by the volume of belongings and waste, as well as the hazardous conditions within the house, including mould, pest infestation, and strong odours. They sought a professional clearance service that could approach the situation with sensitivity, discretion, and thoroughness.
Initial Site Assessment
Upon arrival, our specialist clearance team conducted a detailed inspection:
Living areas and bedrooms filled from floor to ceiling with newspapers, clothes, packaging, and household items
Kitchen overwhelmed with spoiled food, broken appliances, and extensive mould damage
Bathroom rendered inaccessible by clutter, exhibiting black mould and damp patches
Evidence of rodents including droppings and gnawed furniture
Stale, pungent odours throughout the home
Narrow, blocked pathways creating unsafe conditions for movement and emergency access
The family also requested preservation of some personal memorabilia and important documents scattered among the clutter.
Our Approach
️ Day 1: Safety Setup & Hazard Containment
Our team arrived fully equipped with PPE, including respirators, gloves, and protective clothing
Air filtration units were deployed to improve ventilation and reduce odours during the clearance
Hazardous waste, including sharps and biohazards, were carefully isolated and removed
Developed a room-by-room clearance plan prioritizing safety and efficiency
♻️ Days 2-4: Clearance & Sorting
Removed approximately 6 tonnes of rubbish, clutter, and damaged goods
Items sorted meticulously into:
✅ Family keepsakes and important documents safely preserved
♻️ Recyclable materials separated
General waste and biohazard materials disposed of in line with County Durham regulations
Removal of contaminated furniture, carpets, and textiles
Coordinated pest control services to eliminate rodents and sanitise affected areas
Day 5: Deep Cleaning & Decontamination
Industrial-grade disinfectants and mould remediation products applied throughout the home
Kitchen and bathroom areas cleaned and sanitised extensively
Carpets removed, floors treated to remove embedded contaminants and odours
Final ozone treatment and fogging ensured eradication of airborne pathogens and persistent smells
Outcome
Before:
Hazardous, cluttered home with severe odour and mould issues
Pest infestation and blocked emergency exits
Family feeling distressed and overwhelmed
After:
Property fully cleared, sanitised, and safe for future use
Odour-free, pest-free, and mould remediated environment
Family relieved and appreciative of the professional, sensitive service
Client Testimonial
“Sophie’s Cleaning Company handled our mother’s house with incredible care and professionalism. They were patient, respectful, and efficient. Their thorough work gave us peace of mind during a difficult time.”
– Mr. A. Mitchell, Castleside
Why Sophie’s Cleaning Company?
✅ Specialist hoarders clearance with trauma-informed, compassionate care
✅ Fully insured and licensed, expert in biohazard waste management
✅ Discreet and respectful service tailored to each client’s needs
✅ Serving Castleside and wider County Durham area
✅ Transparent pricing and flexible scheduling
Serving Castleside & County Durham
If you are dealing with a hoarding situation in Castleside or nearby, Sophie’s Cleaning Company is your trusted partner for thorough, compassionate hoarders house clearance.
Contact us today for a confidential, no-obligation quote and compassionate support.
For Hoarders House Clearance In Castleside – County Durham and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!
sophiescleaningcompany@yahoo.co.uk
07762469165
