Sophie’s Professional Hoarders House Clearance Service In Crawcrook – Tyne And Wear
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Crawcrook
Client: Daughter of the Resident
Location: Crawcrook, Tyne and Wear
Property Type: 3-Bedroom Mid-Terrace House
Service Provided: Full Hoarder Clearance, Deep Cleaning, Biohazard Sanitisation, Pest Management, Odour Elimination
Team Size: 3 Cleaning Specialists
Duration: 6 Days
Background
In August 2025, Sophie’s Cleaning Company was contacted by a woman concerned about her elderly father’s home in Crawcrook, Tyne and Wear. Over a number of years, the property had become overwhelmed with clutter, piles of newspapers, broken items, and unsanitary conditions.
The situation had escalated to a point where it was unsafe for the resident to remain in the home. Our role was not only to clear and clean the property but to approach the situation with sensitivity, discretion, and respect for the family and their belongings.
Key Objectives
Remove all hoarded materials and accumulated rubbish
Identify and preserve important items such as documents, photographs, and keepsakes
Conduct a deep clean of all surfaces including kitchen and bathroom
Perform biohazard cleaning for health and safety
Eliminate strong odours caused by dampness and long-term waste buildup
Restore the property to a liveable condition
Initial Assessment
During the first walkthrough, we noted the following:
Living Room was inaccessible due to stacked boxes and newspapers reaching over 5 feet high
Kitchen had spoiled food, rodent droppings, and signs of infestation
Bathroom showed visible mould growth, unsanitary toilet, and blocked drainage
Bedrooms had old furniture buried under piles of clothing and miscellaneous items
Odour was overpowering and required immediate air treatment intervention
Health and safety risks were assessed as high, requiring full PPE for the team and a structured clearance strategy.
️ Step-by-Step Process
Day 1: Site Prep & Safety Measures
Full team briefing and PPE distribution
Installed air scrubbers and odour neutralisers
Set up waste segregation zones (Keep / Donate / Recycle / Dispose)
Days 2–4: Intensive Sorting & Clearance
Removed over 7.2 tonnes of clutter and waste
Recovered and safely stored personal documents, a family photo album, and old coins
Coordinated removal of large furniture for donation or skip hire
Worked room by room with frequent check-ins from the client
Day 5: Deep Cleaning & Sanitisation
Mould and mildew treated in the bathroom and around window frames
Steam-cleaned all hard floors, skirting boards, and surfaces
Disinfected kitchen appliances and cupboards
Used enzyme cleaners and antiviral solutions to tackle biohazards
Day 6: Odour Control & Final Touches
Deployed ozone generator to treat lingering odours
Final wipe-down of all surfaces
Delivered a room-by-room handover walkthrough with the client
⚠️ Challenges Faced
Restricted access to several areas due to floor-to-ceiling clutter
Emotional attachment from the family to certain items meant we worked with extra care
Managing pests during clearance required coordination with external pest control
Delicate balance between speed and sensitivity
✅ Final Results
Property fully cleared of waste and clutter
Kitchen and bathroom restored to a hygienic and usable condition
Safe access re-established to all areas of the home
Strong odours completely neutralised
Client able to bring in decorators for redecoration following our clearance
Client Feedback
“I can’t thank Sophie’s Cleaning Company enough. I felt overwhelmed and emotional seeing the house in that state. Sophie’s team treated everything and everyone with compassion. They didn’t just clear a house – they gave my dad his dignity back.”
— A. Watson, Crawcrook
Why Choose Sophie’s Cleaning Company?
✅ Specialists in hoarder house clearances and extreme cleaning
✅ Friendly, trauma-informed staff trained for sensitive situations
✅ Fully licensed and insured waste carriers
✅ Prompt, discreet, and non-judgemental service
✅ Based in Tyne and Wear — we know the area and the community
Need Help With a Hoarding Situation in Crawcrook?
If you or someone you know needs compassionate, professional hoarder house clearance, Sophie’s Cleaning Company is here to help. We handle the hard work so you can focus on what matters most.
Call us
For Hoarders House Clearance In Crawcrook – Tyne And Wear and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!
sophiescleaningcompany@yahoo.co.uk
07762469165
