Sophie’s Professional Hoarders House Clearance Service In Gateshead – Tyne And Wear
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Gateshead
Client: Concerned Relative
Location: Gateshead, Tyne and Wear
Property: 3-Bedroom End-Terrace House
Service: Full Hoarder Clearance, Deep Cleaning, Biohazard Removal, Odour Control, Waste Disposal
Duration: 6 Days
Team: 5 Specialist Cleaners
Project Overview
In August 2025, Sophie’s Cleaning Company was contacted by a family seeking professional help with a severe hoarding case in Gateshead. The property had become dangerously cluttered with years of accumulated belongings, creating health and safety risks, pest infestations, and severe odours. The family wanted a thorough, discreet, and compassionate clearance and cleaning service to restore the home.
Project Objectives
Safely remove hoarded items and accumulated rubbish
Preserve important personal and sentimental items
Perform deep cleaning and sanitisation, including biohazard areas
Eliminate persistent odours caused by decay and dampness
Restore the property to a safe, hygienic, and liveable condition
Initial Inspection Findings
Rooms packed floor to ceiling with newspapers, clothing, packaging, and broken furniture
Kitchen contaminated with spoiled food and rodent activity
Bathroom with extensive mould growth and water damage
Blocked walkways and staircases posing serious safety hazards
Strong musty, ammonia-like odours permeating the house
Our 6-Day Clearance & Cleaning Process
Day 1: Health & Safety Preparations
Full PPE gear (respirators, gloves, suits) for the team
Air scrubbers and filtration units deployed to improve air quality
Established safe and accessible pathways through clutter
Days 2-4: Systematic Decluttering and Sorting
Categorised items into:
Keep: Valuables and sentimental belongings carefully preserved
Donate: Usable household goods set aside for local charities
Recycle: Electronics and recyclable materials sorted
Dispose: Over 9 tonnes of rubbish and hazardous waste responsibly removed
Coordinated with pest control professionals to address infestations
Handled personal items with empathy and respect
Day 5: Intensive Deep Cleaning & Sanitisation
Applied hospital-grade disinfectants to all surfaces and fixtures
Steam cleaned floors, walls, furniture, and kitchen appliances
Treated mould-affected and damp areas thoroughly
Biohazard cleaning to meet all health and safety regulations
Day 6: Odour Neutralisation and Final Inspection
Used ozone treatment and enzymatic cleaners to neutralise stubborn odours
Final cleaning touch-ups and ventilation of all rooms
Delivered comprehensive before-and-after documentation and waste disposal certificates
⚠️ Challenges Encountered
Extreme clutter limiting movement and visibility
Persistent, difficult odours requiring multiple treatments
Emotional sensitivity needed when sorting treasured possessions
Pest infestations needing professional intervention
✅ Project Outcomes
Complete clearance and responsible disposal of all hoarded materials
Property restored to a clean, safe, and odour-free environment
Important personal items preserved and returned
Client extremely satisfied with the professional, compassionate service
Client Testimonial
“Sophie’s Cleaning Company managed an overwhelming situation with great professionalism and care. Their team was supportive, respectful, and thorough throughout the entire process.”
— J. Edwards, Gateshead
Why Choose Sophie’s Cleaning Company?
Specialists in hoarding clearance with trauma-informed, compassionate care
Fully licensed, insured, and compliant with environmental and health standards
Local Tyne and Wear experts providing fast, reliable, and respectful service
Discreet, empathetic approach tailored to sensitive situations
Trusted by families, social workers, landlords, and legal professionals
Need Hoarder Clearance in Gateshead?
If you or a loved one need expert hoarder clearance, Sophie’s Cleaning Company offers compassionate, thorough, and professional services tailored to your unique needs.
Contact us today