Sophie’s Professional Hoarders House Clearance Service In Sedgefield – County Durham
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Sedgefield – County Durham
Client: Family of elderly homeowner (name confidential)
Location: Sedgefield, County Durham
Service Provided: Hoarder House Clearance + Deep Cleaning & Sanitisation
Property Type: 2-Bedroom Bungalow
Team Size: 3 Cleaning Specialists + 1 Supervisor
Duration: 3 Days
Date Completed: January 2025
️ Background
In early 2025, Sophie’s Cleaning Company was approached by a family in Sedgefield needing urgent help. Their elderly father had recently moved into care, and his home — a two-bedroom bungalow — had become severely cluttered due to years of hoarding.
What began as saving items “just in case” had escalated into dangerous levels of clutter, making parts of the house inaccessible and unsanitary. The family needed the property cleared so they could prepare it for sale, but they felt overwhelmed by the scale of the task and needed compassionate professionals to handle it.
⚠️ Challenges We Faced
Blocked rooms and exits due to floor-to-ceiling clutter in the living room and bedroom
Decomposing food, rodent droppings, and general biohazards in the kitchen
Heavily soiled flooring and damp throughout the hallway and bathroom
Emotional sensitivity: The family wanted important documents, photos, and personal items preserved
Time-sensitive: The house needed to be cleared and cleaned within the week for a property valuation
Our Process
1. Free Inspection & Plan of Action
We began with a no-obligation inspection and created a tailored clearance plan that ensured safety, sensitivity, and efficiency. We gave the family the option to be involved in the sorting process and discussed how we would handle sentimental items and hazardous waste.
2. Sorting & Preservation
Each room was cleared methodically. Items were sorted into:
Keep/sentimental (personal papers, heirlooms, photographs)
General waste
Recyclables
Hazardous or contaminated items
We successfully recovered over 100 family photographs, bank documents, a long-missing birth certificate, and a collection of vintage coins.
3. Full Property Clearance
Over the course of 3 days, we removed nearly 5 tonnes of clutter and waste:
Cleared every room, including cupboards, shed, and loft
Used PPE and proper containment for biohazardous materials
Coordinated responsible disposal via licensed waste carriers
Cleaned up pest debris and installed temporary deterrents
4. Deep Cleaning & Disinfection
Once cleared, we performed a full top-to-bottom clean, including:
Carpet extraction and floor scrubbing
Disinfection of kitchen appliances, counters, and sink areas
Mould removal from window frames and bathroom tiles
Ozone fogging treatment to eliminate odours and airborne bacteria
Restored the home to a safe, presentable, and hygienic condition
5. Client Walkthrough & Aftercare
We invited the family for a final walkthrough, which was an emotional moment for them. They expressed sincere gratitude for how respectfully the process was handled and for the way the property had been transformed.
Client Testimonial
“Sophie’s team were absolutely incredible. They treated the house — and our memories — with care and dignity. What we thought would be an awful experience turned into a huge relief. I can’t thank them enough.”
— L. Thompson, Sedgefield
Results Overview
Objective Outcome
Hoarded contents removed ✅ 5 tonnes safely disposed
Sentimental items recovered ✅ 100+ photos, key documents, valuables saved
Biohazards addressed ✅ Kitchen and bathroom sanitised
Odours eliminated ✅ Entire house fogged and neutralised
Home ready for sale ✅ Within 3 days
Why Choose Sophie’s Cleaning Company?
At Sophie’s Cleaning Company, we understand that hoarder clearances involve more than just rubbish removal — they require care, discretion, and compassion. We’re trusted across County Durham for our professional, trauma-informed cleaning services, and we’re fully licensed and insured for even the toughest jobs.
Serving Sedgefield & Surrounding Areas
Call today for a free quote and speak to a team who truly understands.
✅ Discreet & confidential
✅ Fast turnaround
✅ Fully licensed waste removal
✅ Kind, respectful service every time
For Hoarders House Clearance In Sedgefield – County Durham and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!
sophiescleaningcompany@yahoo.co.uk
07762469165
