Sophie’s Professional Hoarders House Clearance Service In Shildon – County Durham
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
Please CLICK HERE to see a full list of our cleaning services
Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
Read what our customers say HERE
Sophie’s Hoarders House Clearance Service Shildon – County Durham
Client: Private landlord (name withheld)
Location: Shildon, County Durham
Service Provided: Full Hoarder House Clearance & Deep Cleaning
Property Type: 2-Bedroom Terraced House
Team Size: 4 Specialists
Duration: 3 Days
Completed: March 2025
️ The Situation
In March 2025, Sophie’s Cleaning Company was contacted by a private landlord in Shildon whose tenant had vacated the property after years of hoarding. The house, located in a quiet residential street, was due for inspection and future letting, but was left in an extreme state of disrepair and filth.
The landlord needed the property completely cleared, deep cleaned, and made safe for renovation within a short timeframe.
⚠️ Challenges We Faced
Heavy Clutter: The home was packed with broken appliances, old furniture, magazines, plastic bags, and food packaging stacked across floors and furniture
Rodent Activity: Signs of mice nests and droppings in the kitchen and under the floorboards
Blocked Access: Several areas, including the bathroom and second bedroom, were completely inaccessible on arrival
Odour and Damp: A strong, unpleasant odour throughout the house and signs of damp on walls and ceilings
Hazardous Waste: Rotten food, soiled bedding, and biohazardous material scattered throughout
Our Tailored Solution
1. On-Site Assessment & Quotation
We carried out a same-day inspection, provided a detailed quote, and offered the client a flexible 3-day turnaround plan. Our team ensured the landlord’s requirements were fully understood — especially retaining any paperwork or salvageable fixtures.
2. Sorting & Clearance
All items were sorted into categories: general waste, recyclables, biohazard, and salvage
We recovered important property documents, spare keys, and appliances in working order
Over 6 tonnes of waste removed and transported to licensed disposal facilities
We liaised with pest control professionals mid-clearance due to rodent presence
3. Deep Cleaning & Decontamination
Once cleared, we carried out a full deep clean including:
Sanitisation of all surfaces, walls, and floors using industrial-grade disinfectants
Steam cleaning of carpets and upholstered surfaces
Mould removal and damp treatment
Ozone fogging treatment to eliminate lingering odours and kill airborne pathogens
4. Final Inspection & Client Sign-Off
After cleaning, we walked the landlord through the property. He was extremely impressed with the turnaround and condition of the home, allowing him to move forward with minor refurbishments right away.
Client Testimonial
“I honestly didn’t think it could be brought back to this level. Sophie and her team worked miracles. They kept me informed every step of the way, worked quickly, and treated the situation with discretion. I won’t go anywhere else for future clearances.”
— Landlord, Shildon
Before & After: Results Summary
Goal Outcome
Hoarded contents removed ✅ Over 6 tonnes cleared
Biohazards & pests addressed ✅ Sanitised & pest-controlled
Sentimental/legal items recovered ✅ Documents, keys, and safe items retained
Deep cleaning completed ✅ Entire property disinfected & deodorised
Timeline met ✅ Job finished in 3 days
Why Choose Sophie’s Cleaning Company?
At Sophie’s Cleaning Company, we combine professional-grade cleaning with a compassionate, no-judgement approach to hoarder house clearance. Whether working with families, landlords, housing associations, or care providers, our team restores homes with care, discretion, and attention to detail.
We are:
✅ Fully licensed & insured
✅ Trusted across County Durham
✅ Specialist in trauma-informed cleaning
✅ Available for emergency clearances
Based in County Durham – Serving Shildon & Surrounding Areas
Contact Sophie’s Cleaning Company today for a no-obligation quote or to speak to our hoarder clearance specialists.
For Hoarders House Clearance In Shildon – County Durham and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!
sophiescleaningcompany@yahoo.co.uk
07762469165
