Sophie’s Professional Hoarders House Clearance Service In Shiremoor – Tyne And Wear
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Shiremoor
Client: Concerned Relative
Location: Shiremoor, Tyne and Wear
Property: 2-Bedroom Detached House
Service: Full Hoarder Clearance, Deep Cleaning, Biohazard Removal, Odour Neutralisation, Waste Disposal
Duration: 4 Days
Team: 3 Specialist Operatives
Background
In August 2025, Sophie’s Cleaning Company was contacted by a concerned family member of an elderly gentleman living alone in Shiremoor. Over several years, the client’s relative had accumulated excessive belongings and rubbish, resulting in unsafe and unsanitary living conditions. The family wanted the property cleared quickly and sensitively to prepare for their loved one’s move into supported accommodation.
Project Objectives
Safely clear the entire property of hoarded materials and waste
Identify and preserve personal documents, photographs, and valuables
Conduct a deep clean and sanitisation to remove biohazards
Eliminate odours caused by accumulated rubbish and moisture
Prepare the property for future use or sale
Initial Assessment
Our initial survey revealed:
Living room, kitchen, and bedrooms cluttered with piles of newspapers, clothes, food containers, and broken furniture
Kitchen heavily contaminated with spoiled food attracting insects and rodents
Bathroom showing mould growth, blocked drains, and unhygienic surfaces
Strong musty and ammonia odours throughout the house
Evidence of mice infestation in kitchen cupboards and under floorboards
Our 4-Day Clearance & Cleaning Approach
Day 1: Site Preparation & Safe Access
Team equipped with full PPE: masks, gloves, protective suits
Set up ventilation and air purification equipment
Cleared walkways to enable safe movement and waste removal
Days 2-3: Systematic Clearance
Categorised items into:
Keep: Important documents, photos, and valuables secured
Donate: Usable household items set aside for charity
Recycle: Electronics and recyclable materials processed accordingly
Dispose: Over 4 tonnes of contaminated waste safely removed
Careful handling to preserve sentimental items
Collaborated with pest control professionals to address infestation
Day 4: Deep Cleaning & Odour Control
Applied hospital-grade disinfectants on all surfaces
Steam cleaned floors, walls, and fixtures
Treated mould and sanitised bathroom and kitchen areas
Conducted ozone treatment and enzymatic cleaning for odour elimination
Final wipe-down and airing of the entire property
⚠️ Challenges
Restricted access due to clutter blocking doors and hallways
Persistent odours requiring multiple treatments
Sensitive nature of the job requiring discretion and empathy
Pest infestation necessitating specialist intervention
✅ Results
Full clearance and responsible waste disposal completed
Property restored to a clean, safe, and odour-free condition
Personal and valuable items carefully preserved and returned
Client pleased with professional and compassionate service
Client Feedback
“Sophie’s Cleaning Company handled a difficult situation with kindness and professionalism. They made a stressful time much easier for our family.”
— A. Morrison, Shiremoor
Why Choose Sophie’s Cleaning Company?
Expert hoarder clearance and trauma-informed cleaning services
Fully licensed waste carriers and insured for hazardous materials
Local Tyne and Wear team with quick response
Compassionate, discreet, and respectful approach
Trusted by families, social workers, landlords, and legal teams
Need Hoarder Clearance in Shiremoor?
If you’re facing a hoarding challenge or estate clearance, Sophie’s Cleaning Company is ready to assist with professional, empathetic service tailored to your needs.
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